At the Global Voices Citizen Media Summit 2010 in Santiago last week, I was able to gather a wealth of information and ideas regarding the use of ICT for accountability. In a session on this topic I had the chance to discuss with people who actually implement citizen media projects on the ground and shared their experience and insights. A number of very interesting and useful ideas came up:
Accountability needs "bottom-up transparency". Many governments in developing countries do not have the capacity for gathering data that they could then publish for citizens to hold them accountable. Supporting government capacity may not be the only and not even the most efficient solution: Several participants of the session introduced projects where it is the citizens themselves that provide information about public services.