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Mobile Phone and Public Accountability

SMS Gateways for Public Accountability

Sabina Panth's picture


Last week, I attended a presentation on Strengthening Good Local Governance in Indonesia: Lessons from a Demand-Driven Approach.  The $62 million 5-year USAID-funded program focused on both the supply (strengthening core competencies of local administration) and demand (strengthening institutions to ‘lobby’ for good governance) in the context of the recent “big bang” decentralization in Indonesia.  The presentation featured various tools and instruments for good governance.  I was particularly struck by ‘SMS gateways’ - a new e-governance tool that has been used to strengthen public accountability mechanisms in local governance.