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Organizations

The Optimistic Bureaucracy

Anne-Katrin Arnold's picture

Long-established bureaucracies can, sometimes, appear to be a little cynical. Toward their mission, toward their work routines, toward their staff, toward their chances of success. This cynicism can damage morale and become a self-fulfilling hypothesis. So it doesn’t hurt when bureaucratic organizations get an infusion of optimism from time to time that lets them rethink goals, capacities, and strategies.