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Public Consultations

Thinking through funnels of attrition

Heather Lanthorn's picture

When first introduced to the idea of a funnel of attrition (my early attempt at a slightly more nuanced and symmetric — but still generic — version is here), I largely thought of it as a useful heuristic for thinking about sample size calculations, by being forced to think about issues of awareness and take-up as well as a few steps along a causal chain between initial participation or use and longer terms outcomes of interest.

More recently (including here), I  have tried to use it as a tool for thinking about articulating assumptions in a theory of change about where people might ‘fall out of’ (or never join) an intervention, thus leaving the funnelMore specifically, I tried (along with colleagues) using it as a goal for a conversation with implementing partners (that is, “let’s map out the funnel of attrition”), tackling the question from multiple perspectives. Various perspectives were brought in using personae, which I created beforehand relying partially on average results from the baseline as well as some stylizing to try to bring certain features into the conversation. At first I feared being overstylized but, in the end, I think I had too little detail. I reviewed my notes from The Inmates are Running the Asylum and was reminded of the importance of specificity, even at the expense of accuracy.

I liked this idea for guiding a conversation because the funnel of attrition is a little more straightforward than a full theory of change but, in constructing it, you still end up articulating some central assumptions, which can be added to thinking about change may/not happen. It seems like a handy building block in a well-considered theory of change.

Can the Bank and CSOs Bridge the Trust Gap?

John Garrison's picture

This was a question asked by numerous participants during a consultation meeting held in Washington on February 29 on the Bank’s proposed Global Partnership for Enhanced Social Accountability (GPESA).  They noted that this lack of trust comes from a longstanding view that the Bank tends to favor governments in detriment of the broader society in many developing countries.  Others noted that the lack of trust comes from the perception that the Bank is not accessible and does not effectively engage civil society in some countries. This contrasts with the view, expressed by several participants, that the Bank has made important strides in opening up and reaching out to civil society at headquarters over the past decade and that this positive momentum should guide GPESA implementation.

How Should the World Bank Support Social Accountability: Share Your Views!

John Garrison's picture

This is a question many World Bank stakeholders – civil society, government, private sector representatives – have been debating in recent years.  The questions is even more timely now that the Bank is considering establishing a new global Partnership for Social Accountability geared to supporting civil society capacity to engage with governments to improve development effectiveness.  It comes in response to a speech Mr. Zoellick gave in April 2011 on the need to scale up relations with civil society in the wake of the Arab Spring and growth of civil society worldwide. 

From One-Way to Two-Way Exchanges: Gearing Up to Use Communication in Support of Decentralization in Mongolia

Sunjidmaa Jamba's picture

Since Mongolia shifted to a multi-party political system and market economy in the early 1990s, it has become a young and vibrant democracy. Debates among politicians, policymakers, civil society organizations, political and social commentators, and other stakeholders are now an integral part of Mongolian society. These happen through local newspapers and on the TV channels, at citizens’ hall meetings, as well as during cultural events, particularly in rural areas as nomadic herders gather for such event and authorities take that opportunity to communicate with them.

However, these debates may not always be particularly effective in getting to a consensus. Indeed, the heritage of the socialist system can still often be felt: public authorities, particularly at the local level, see communication as a way to disseminate and diffuse information through a traditional media approach. There is much to do to transform communication from a one-way dissemination tool to an instrument for two-way engagement.