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Exploring the interactions among public opinion, governance, and the public sphere

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"People, Spaces, Deliberation" was launched in 2008 by the Communication for Governance and Accountability Program (CommGAP) and is now published by the External Affairs Operational Communication of the World Bank. The blog is edited by Sina Odugbemi and Diana Chung.
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Public Sphere

Is There a Global Public Sphere?

One of the ways in which the world we live in today feels very different from the one we lived in even a decade ago is how ‘connected’ we all feel these days. It does seem that there are issues that we all talk about, personages and celebrities that we all know, and technological means of information sharing and exchange that we all share.  Yet, can we say that one of the consequences of globalization is that we now have a global public sphere, especially now that Fareed Zakaria of CNN calls his talk show ‘The Global Public Square’?


You will recall that a public sphere is a metaphor for a space that still exists in some contexts: the village square, the town hall… a place where people come together to talk about common concerns, a process that leads to the crystallization of public opinion.  Beyond the level of the village or the small town --- situations where most inhabitants can conceivably gather and talk – the public sphere becomes a grand metaphor, but a useful one. As Denis McQuail asserts in his classic text on communication theory, in most national contests today the ‘media are now probably the key institution of the public sphere, and its “quality” will depend on the quality of the media’. [See McQuail’s Mass Communication Theory, Fifth Edition, page 566.]

Is Candor Terribly Overrated?

In both the professional life of the individual and in the operations of the public sphere, candid communication is reputed to be A Very Good Thing for two reasons. First, it is reputed to promote integrity, and, second, it is reputed to further the search for truth. In an ideal world, both things are probably true. Yet, when you think about some of the hard realities of these two domains, you wonder if candor is not overrated.


Let’s begin with professional life. In the workplace, candor has at least two great enemies. The first enemy is a truly formidable posse: the fragile egos of bosses. Dale Carnegie’s ubiquitous self-help manual, How to Win Friends and Influence People, has as one of its pragmatic lessons this one: To win an argument is to lose a friend. If that is true, what happens if you out-argue or puncture the fulsome intellectual balloons of your boss? Perhaps we should adapt Carnegie and say: ‘Candor kills a job –yours.’ Still, it is amazing how many meetings open with the boss saying: ‘I want everybody in this room to be frank. If I am the one messing up, let me know point blank’.


Right. It is no surprise that 360 degrees evaluations of bosses are usually made anonymous.

Learning from the Last Five Years: CommGAP and Good Governance

As CommGAP draws to a close, I've been reflecting a bit on what I've learned from the program over the last five years and the many interesting research, practice and policy questions still left to be explored.



For me, CommGAP was one of the first programs to take a critical look at the phenomenon we call "good governance" by drawing linkages between the related but conceptually distinct strands of accountability, transparency, access to information, citizen voice and mobilization, civil society capacity building, media development, public opinion formation, democratic deliberation, and state capacity/ resilience/ legitimacy. I still remember a conversation I had with Sina at a conference many years ago, asking him how he envisioned the "connective tissue" between all these concepts. The CommGAP program, in a sense, was Sina's answer, and I've been lucky to be able to help articulate some of this work.

Post-Conflict Lessons: Reconstruction, Stabilization, Governance . . . and Gryffindor?

For those who haven't yet seen, this Foreign Policy piece presents a detailed, highly nuanced plan for stabilization, reconstruction and post-conflict reconciliation and good governance - as applied to the world of Harry Potter after the (er, spoiler alert, I guess) defeat of Voldemort at the end of the last book.


I appreciate the section on good governance and the nod to public sphere issues in particular - media diversification (the Daily Prophet really could use some serious competition), involvement of new media, etc. Could use a bit more emphasis on the role of civil society in the wizarding world, both in holding the new Ministry of Magic leaders to account as well as in helping create a post-conflict consensus around the legitimacy of the transitional government. But, overall, it's a decent plan - and a nice refresher on some major post-conflict issues. 

Answering the Right Questions

In good governance circles, we love to champion accountability tools: citizen score cards, civil society-local government linkages, participatory budgeting, etc. They sound wonderful on paper, and frequently work well off paper, but one can sometimes detect a certain weariness on the part of the supposed recipients/beneficiaries of these tools. These initiatives may be effective at times, but they simply don't address the underlying power structure, development practitioners often hear. What is one supposed to do about the shadowy but real network of frequently unaccountable elite, particularly in the context of a developing country that features a culture of impunity and lacks deeply rooted institutions of accountability?

A Peaceful Face of the Arab Spring: Morocco

Moroccan citizens on the street in Rabat after the King's speech on constitutional reform. Just over a week ago I had the privilege of witnessing the Arab Spring unfolding - in a peaceful, and even joyful manner. On Friday, June 17, I joined several hundreds of Moroccans outside the Parliament building in Rabat, where they celebrated the reforms King Mohammed IV had announced that evening. In his speech to the nation, Mohammed IV spoke about establishing a new constitution that focuses on the rule of law and strong democratic institutions. The changes include the establishment of a democratic and independent executive branch of government, the recognition of the Amazigh language as official language alongside Arabic, the strengthening of the legislative branch, establishing an enabling environment for Parliamentary opposition, strengthening the autonomy of the judiciary, and strengthening good governance through, among other mechanisms, the establishment of an independent agency for the prevention and fight against corruption.

Shared Societies: The Link Between Inclusion and Economic Growth

The Rt. Hon. Kim Campbell, former Prime Minister of Canada and Member of the Club de Madrid, presented an argument in favor of fostering "shared societies" at the World Bank today - providing, unintentionally, CommGAP with a systematic case why inclusive communication and accountability promotes economic growth. The "Shared Societies Project" of the Club de Madrid operates on the assumption that inclusive societies are more peaceful and economically more successful. A shared society, in this organization's understanding, is a society "where people hold an equal capacity to participate in and benefit from economic, political and social opportunities regardless of race, ethnicity, religion, language, gender or other attributes and where, as a consequence, relations between groups a peaceful."

The Public Sphere Enters Public Discourse

Building on Johanna's earlier post on social media, I thought I'd highlight a few points from Clay Shirky's new piece in Foreign Affairs, entitled "The Political Power of Social Media" (users must register). The essay is a thought-provoking contribution to the ongoing discussion about technology's political impact - and it also gives me an opportunity to clarify a few issues regarding my thinking on the Internet and authoritarian regimes.

The Perils of Biased Communication II: Fragile States

In my last blog post I wrote about the dangers of biased communication to a fair and level political playing field. In Western media systems the political polarization of media reporting (I hesitate to call it "news") is a somewhat recent phenomenon, but it's stark reality in countries where the media is owned by the government or a few influential political factions. Biased communication is not only problematic with regards to misinformation of the public.

In fragile states in particular biased communication can keep conflict alive, stir up unrest among the population, and endanger the formation of one unified idea of a nation. In fragile and post-conflict countries, communication, including the mass media, should ideally contribute to restoring a shared national identity and strengthen citizens' loyalty to their country. But consider the case of, for instance, Iraq: Ownership of private media is in the hands of competing political and ethnic factions. Their respective broadcasts reflect conflicting agendas, potentially widening the gap between Iraq’s communities, weakening a sense of national belonging and furthering the development of competing identities along sectarian lines, setting the country on a course of partition.

Is Rhetorical Restraint for Wimps?

I am so fed up with public affairs broadcast media in the US right now that I avoid them as one would avoid a madman howling in the marketplace. The noise level is so high it deafens. Almost every public affairs broadcast is overrun by sundry shouters and ranters. They are called 'bloviators'. There is no middle ground on any issue, no penumbras. Everything is either black or white. The intensity is so great you are always hoping that the next election will lead to a lessening of the noise level. But, no, the intensity continues unabated. What is worse, leading broadcasters and political figures have given themselves permission to say anything...just about anything. To escape the vehemence of it all, I find myself retreating into the embrace of the BBC, France 24 and such outlets because (1) they cover the rest of the world as though it mattered, which it does, and (2) they don't threaten my equanimity with profligate intensity and verbal incontinence.