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transparency and accountability

The Empty Stomach and Citizen Demand

Sabina Panth's picture

 

In my blog posts, I have been introducing some tools and techniques that are being tried and tested to instigate citizen-led, demand-driven good governance practices. In this post, I wish to analyze the processes that are involved in working towards that goal.  In other words, what are the basic minimal requirements that need to be in place to initiate and realize demand-driven accountability? Where is the starting point? What are the constraints or opportunities that support or hinder the movement? The purpose of this analysis is to draw out ground realities to understand the effectiveness of the practice to make better policy and program decisions.

Benchmark to Monitor Public Services

Sabina Panth's picture

The demand driven accountability approach puts citizens in charge of monitoring public services.  But can ordinary citizens easily access public data against which they can monitor quality of services? What is the reference point against which standards are measured?  Can the government make the required information available? What are the incentives for the government to cooperate?  Citizens’ Charter initiatives attempt to respond to some of these queries.