People, Spaces, Deliberation
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Can the Bank and CSOs Bridge the Trust Gap?

John Garrison's picture

This was a question asked by numerous participants during a consultation meeting held in Washington on February 29 on the Bank’s proposed Global Partnership for Enhanced Social Accountability (GPESA).  They noted that this lack of trust comes from a longstanding view that the Bank tends to favor governments in detriment of the broader society in many developing countries.  Others noted that the lack of trust comes from the perception that the Bank is not accessible and does not effectively engage civil society in some countries. This contrasts with the view, expressed by several participants, that the Bank has made important strides in opening up and reaching out to civil society at headquarters over the past decade and that this positive momentum should guide GPESA implementation.

Training with the Enemy: How CSOs Are Improving Bank Staff’s Ability to Engage with Civil Society

John Garrison's picture

While some staff of the World Bank and Civil Society Organizations (CSOs) may have considered each other ‘enemy combatants’ on the proverbial policy battlefield some years back, today many are collaborating in joint training efforts geared to improving relations.  In a reversal of roles, a number of policy advocacy CSOs are helping to train the very same Bank staff whom they often advocated against in the past.  A good example is the participation of well known CSOs who monitor transparency issues in the extractive industries – Global Witness, Oxfam, and Revenue Watch – in a training session with staff from the Bank’s Oil, Gas, and Mining Department in April 2010.  The session was geared to improving the Bank staff’s knowledge and skills to engage civil society, and the CSOs were asked to both diagnose the nature of Bank - CSO tensions and suggest ways to improve these relations. While CSOs highlighted the difficulty they often face to get information or set up meetings with Bank staff, they also noted how the Bank’s presence can actually guarantee the safety of local CSOs.  Bank staff, in turn, shared the difficulty they have in identifying the appropriate CSOs to engage with at the country level, and expressed frustration with some of the critique the Bank receives despite their efforts to reach out.  They also welcomed greater civil society involvement in Bank-financed extractive industry projects.

Defining Communication

As a first-time blogger on this site, I will focus on bringing experiences and reflections on how communication plays a key role in initiatives related to governance, a role even more fundamental than that played in other kinds of development programs. Before digging more into this, I would like to illustrate and hopefully clarify one term that, due to its broad and multifaceted connotation, is used too frequently in an ambiguous manner: communication.