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Thank you very much for expressing further interest. In the first month only, the site had over 2,000 visitors and citizens already provided 38 proposals. Most of them generally concern issues of infrastructure such as public hygiene, disturbances in the drinking water supply, pollution from industry, as well as, municipal and cultural aspects of local services. The responsibility lies with the municipalities themselves and the Ministry directs citizens to the institution responsible for resolving the issue. There were also four proposals which fall under the competence of the State Inspectorate for Local Self-Government, suggesting solutions for procedural shortfalls regarding adoption of detailed urban plans, issuing construction permits and timely provision of requested information. The inspectorate responded to the proposals and let citizens know about what will happen next procedurally with their proposals. Also, the Ministry of Local Self Government holds regular meetings where they confirm that the proposal has reached the Ministry and issues a request for the mayors to follow up on the citizen’s proposal, while also providing guidance to both the citizen and the municipality on how to act further. Since the website has been jointly developed by the UNDP Office in Skopje and the Ministry of Local Self-Government, UNDP is using the data to help the further upgrading of the web site. For example, the platform will soon include dashboards to present key indicators related to local self-government reforms and the ongoing decentralization process, to ensure that citizens have an immediate access to all relevant information and also a tool to provide feedback as some sort of a ‘permanent social audit’. We believe that such an inclusive approach will also support national authorities in preparation of policies better and help them tap into additional resources for know-how and financing.