Thanks much (and sorry for the belated response). Very interesting post! I agree very much with your point that "Even though we push for statistical information to demonstrate to the public the net effect of what works, and what doesn’t, or talk about the need in terms of numbers of people, we still need to keep the message centered around human beings. Without a human story, our ability to empathise and understand is severely hampered." I do hope we start to see people collecting participant and other stakeholder perceptions with more care, analyzing them carefully and being transparent about which 'cases' they choose to present.