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Thanks for citing our research Roxanne. Based on an analysis of Facebook, Twitter, and YouTube accounts of 28 public sector entities in Bahrain, Oman, Qatar, Saudi Arabia, and United Arab Emirates, we found that most social media activity by Arab governments wasn’t adding to more transparency or citizen participation in the public sector. If you haven't seen it yet, you can download the report and see our webinar at http://www.tahseen.ae/r&iopengovernment.html#header