Almost daily, headlines in the world’s leading newspapers are full of examples of public sector failures: public money is mismanaged or outright misused; civil servants are not motivated or are…

Jana Kunicova |

Entering data. Photo: World Bank In the fiscal transparency arena, people often hear two conflicting claims. First, governments complain that few people take advantage of fiscal information that…

Paolo de Renzio, Massimo Mastruzzi |

YouTube: not just a source of endless entertainment. YouTube is a source of endless entertainment. It also has more meaningful content, such as video recordings of meetings between then deputy…

Jim Brumby |

In May 2015, I was a panel speaker at the 2nd World Bank – International Ombudsman Institute Roundtable on the role of ombudsman institutions (OIs) in promoting citizen-centric governance and…

Danang Girindrawardana |

I like entertaining my western friends with stories of growing up in the post-communist Kazakhstan limbo, when everything ended, but nothing had yet started. Stories of how my friends and I would…

Alua Kennedy |