Almost daily, headlines in the world’s leading newspapers are full of examples of public sector failures: public money is mismanaged or outright misused; civil servants are not motivated or are…

Jana Kunicova |

Graphic: Nicholas Nam/World Bank Delivering pension or disability services may sound mundane, but if you have seen the recent award-winning movie,  I, Daniel Blake, it is anything but. As the film…

Jana Kunicova, Zubair Bhatti, Aziza Umarova |

Participants of data literacy program in Sudan. Photo: Sandra Moscoso What do you do when facing a tough decision, like buying a home or selecting the right location for your new business? What…

Sandra Moscoso |

YouTube: not just a source of endless entertainment. YouTube is a source of endless entertainment. It also has more meaningful content, such as video recordings of meetings between then deputy…

Jim Brumby |

Governments are under pressure to show their ever more educated and informed citizens that schools, hospitals and other public services are getting better. Traditionally, they have done that by…

Willy McCourt |

From left: Minister Idris Jala, Malaysia; William Dorotinsky, World Bank; Alberto Leyton, World Bank; Melanie Walker, World Bank.   In his recent presentation (video) at the World Bank, Minister…

William Dorotinsky, Joanna Watkins, Paula Suarez |