A teacher giving a presentation in Conarky, Guinea. Photo: Dominic Chavez/World Bank The concept of engaging with citizen is a funny one - so simple and obvious, it’s hard not to roll your eyes…

Fanny Hattery, Kaori Oshima |

Almost daily, headlines in the world’s leading newspapers are full of examples of public sector failures: public money is mismanaged or outright misused; civil servants are not motivated or are…

Jana Kunicova |