Even if the technologies are available, businesses and individuals often lack the necessary skills to use them. And these skill gaps exist at multiple levels. (Photo: Arne Hoel/World Bank) As we…

Luc Christiaensen, Siddhartha Raja |

Technology is making work less manual and routine, and more interactive and creative-cognitive. But not all those who lose routine jobs will find new non-routine, interactive, and creative-…

Christian Bodewig |

For developing countries, the competition is intense to attract innovation in the information and communications technology (ICT) industry. We spoke with Ilkka Lakaniemi, the Director of Global…

Ilkka Lakaniemi |