Photo: Nugroho Nurdikiawan Sunjoyo / World Bank The trope of a government office worker, discontent with their work, grumbling about paperwork and administrative tasks, is a cliché. An equally…

Hélène Pfeil |

As recently as 2006, Timor-Leste was in crisis. Only a few years into independence, the country was torn by riots and political turmoil. Not surprisingly, its business climate was one of the…

Christopher Bleakley |

When Dara Dotz, an industrial designer, travelled to Haiti after the devastating earthquake in 2010, she saw firsthand the supply chain challenges people were facing that had life threatening…

Emma Phillips, Autumn Lansford |

I had the privilege recently to spend an unscheduled hour of discussion with a group of young Tunisians who were visiting our offices. As often, on these occasions it is hard not to get captured…

Antonius Verheijen |

What happens if you have a legal problem but you can’t afford a lawyer?
In Serbia, we are one step closer to answering that very question. We’ve developed a guide to help ordinary citizens…

Georgia Harley, Elaine R.E. Panter, Milan Antonijevic |

Students at Beijing Bayi High School in China. Photo: World Bank In 1950, the average working-age person in the world had  almost three years of education, but in East Asia and Pacific (EAP), the…

Michael Crawford |

Citizens in Nigeria participate in a readiness assessment exercise to identify high-priority datasets Around the world, governments, entrepreneurs and established businesses are seeing the…

Laura Manley |

Digital entrepreneurs have the potential to connect to global markets like never before. Whether selling physical goods on internet platforms, or providing digital goods and services that can be…

Rosanna Chan, Michael Ferrantino, Miles McKenna |

As the saying goes, ‘justice delayed is justice denied.’ Yet, across the world, court users complain that the courts take too long. For your regular court user facing endless talk from lawyers,…

Georgia Harley |

The courts are open and justice is blind, or so they say. But if you’re poor, the courts may be beyond your reach. How can you protect your rights if you cannot afford to walk through the door of…

Georgia Harley |