Webcast Replay “50% of Arab world citizens are dissatisfied with public services in their area, ” according to a World Bank survey — which prompted not one, but two sessions at the World Bank…

Mehrunisa Qayyum |

How relevant is ICT for transport? The emergence of low-cost open-source mapping tools; widespread cellular network coverage in developing countries; declining costs of mobile phone hardware; and…

Julie Babinard |

Have you ever been to a foreign city and not been able to figure out the names of the stations or directions of that city’s metro? Did you feel completely lost and upset with whoever designed the…

Julie Babinard |