The care and feeding of cities is likely the world’s largest business; it’s certainly one of the fastest growing. With an additional 2.5 billion people headed to cities in the next 30 years, providing these ‘customers’ with energy, water, transportation and waste management is critical for local government, as well as a huge opportunity for the private sector. Utilities are big business.
The next five to ten years will see enormous change in the utility sector. How services are combined – does it make sense to have the same utility supply communications infrastructure along with electricity, gas and lights and water supply? How much of a ‘foreign’ company will be allowed to provide local services? What is the best mix of public private partnerships? How will improved efficiencies be measured and rewarded contractually? How can ICT be used more effectively in improved service delivery in the more basic services like water, waste and district heating? How do utilities facilitate services to the urban poor?