Lois Goh works in Online Communications for the World Bank’s Social, Urban, Rural and Resilience Global Practice. She started out as a copywriter for a digital agency, writing copy for the Singapore government, and later worked with the Digital Media and Editorial team at the Smithsonian’s National Museum of American History. She has also worked with various public affairs firms. Lois received her M.A. in Communication, Culture & Technology from Georgetown University in Washington D.C., her B.A. in Communication from Flagler College in Florida, and her Diploma in Law and Management from Temasek Polytechnic in Singapore.