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Submitted by Mitsu on

Interesting article.
My concerns are a system itself, and a coordination among relevant government agencies. As you pointed out, it is difficult to simply import a single window system from one country to another country. Customization of the system is needed. And the customization needs much time to meeting and meeting...
National Trade Facilitation Strategy is a good idea. The National Trade Facilitation Secretariat should be a senior organization to OGAs. If the Secretariat is same level as OGAs, OGAs might not follow the decision made by the Secretariat in case it causes them inconvenience.
I hope success of your Lao project.