These indicators can now be accessed on two Bank Group data portals: the Analytical Database section of WITS and TC360, the trade and competitiveness development data portal, with additional functionality including time series for many of the indicators.
The e-Trade for All indicators contains over 30 indicators grouped in the following pillars of the e-commerce environment:
- ICT Infrastructure and Services. Do people have access to cell phones, broadband, and the Internet in general? How much does it cost?
- Payment Solutions. Who has access to debit and credit cards? If these are scarce, will it be necessary to look at newer “mobile money” solutions?
- Trade Logistics and Trade Facilitation: What are the quality of logistics services for international delivery? Are customs procedures slow or burdensome? Do customers have access to postal services for last-mile delivery, and how reliable are they?
- E-Commerce Skills Development: To what extent do firms in the country make use of the ICT and Internet? How well do they absorb technology in general? What percent of firms use e-mail to interact with clients and suppliers?
- Legal and Regulatory Frameworks: Does the country have legal frameworks for electronic transactions and signatures? What about privacy and data protection? Consumer protection for online purchases? Preventing cybercrime?
- Access to Finance: Is access to finance a major constraint? Do most loans require collateral? Are banks willing to finance working capital?
- E-Commerce Readiness Assessment and Strategy Formulation: How does the country look on indexes already developed by UNCTAD (B2C e-commerce), the International Telecommunications Union (ICT development), and the World Economic Forum (networked readiness)?