If you are working on an urban water project, what information do you need? You likely want to know what your project’s water utility knows. How else can you start talking to each other to have a productive discussion, using the same language and standards?
Looking at the financial status of your water utility, would you classify it as a struggling service provider, a developing utility, or a performing service provider? And then, once you decide where it falls on the financial sustainability ladder, what are the best actions to move it up?
In a session on Financing Water for All, Ian Banda, CEO of the Kafubu Water and Sewerage Company, said that poor people who are not connected to the network in the Copperbelt towns in Zambia pay their local vendor 10 to 12 times more for water than poor and rich people pay to the utility. Juergen, from the International Secretariat for Water, a Canadian NGO, found that charging for water is immoral.