. Poor source water quality, non-existent or insufficient treatment, and defects in water distribution systems and storage mean these consumers use water that often doesn’t meet the WHO’s Guidelines for Drinking Water Quality.
The crowdsourcing framework develops a strategy to engage citizens in measuring and learning about the quality of their own drinking water. Through their participation, citizens provide utilities and water supply agencies with cost-effective water quality data in near-real time. Following a typical crowdsourcing model: consumers use their mobile phones to report water quality information to a central service. That service receives the information, then repackages and shares it via mobile phone messages, websites, dashboards, and social media. Individual citizens can thus be educated about their water quality, and water management agencies and other stakeholders can use the data to improve water management; it’s a win-win.