Syndicate content

Kenya

Can you help some firms without hurting others? Yes, in a new Kenyan business training evaluation

David McKenzie's picture

There are a multitude of government programs that directly try to help particular firms to grow. Business training is one of the most common forms of such support. A key concern when thinking about the impacts of such programs is whether any gains to participating firms come at the expense of their market competitors. E.g. perhaps you train some businesses to market their products slightly better, causing customers to abandon their competitors and simply reallocate which businesses sell the product. This reallocation can still be economically beneficial if it improves allocative efficiency, but failure to account for the losses to untrained firms would cause you to overestimate the overall program impact. This is a problem for most impact evaluations, which randomize at the individual level which firms get to participate in a program.

In a new working paper, I report on a business training experiment I ran with the ILO in Kenya, which was designed to measure these spillovers. We find over a three-year period that trained firms are able to sell more, without their competitors selling less – by diversifying the set of products they produce and building underdeveloped markets.

Home-grown technology firms help drive eGovernment expansion in East Africa

John Wille's picture



Over the past five years, we have seen the emergence of a number of eGovernment applications and platforms in East Africa, leveraging the growth of internet and smartphone penetration to improve the reach and quality of government service delivery. While a number of these technology solutions, particularly in tax administration, trade facilitation and financial management systems, have been sourced from international providers – based in the United States, India and Singapore – African information and computer technology (ICT) firms have also played a major role in this surge in online service delivery to citizens and businesses.

The use of various “managed service” models, such as eGovernment public-private partnerships (PPPs) and cloud hosting, has allowed even governments with limited in-house ICT capacity to deliver services online in a sustainable manner. The World Bank Group (WBG) has also played an important role in developing the ability of local firms to effectively provide services to government clients by sharing good international practices and by funding the development of these locally grown technology solutions.

Kenya e-Citizen improves revenue generation as it cuts compliance costs for citizens and businesses

This digital services and payment platform – https://www.ecitizen.go.ke/ – was initially piloted in 2014 with seed funding from the Kenya Investment Climate Program of the WBG's Trade & Competitiveness (T&C) Global Practice. The technology platform was developed and is now managed through an outsourcing arrangement by government with a local ICT firm. It has grown organically, expanding from eight government-to-citizen (G2C) and government-to-business (G2B) services to more than 100 today, covering such areas as driver’s licenses, passport and visa applications, company and business name registration, work permit administration and civil registration. Citizens are able to register and obtain login credentials online, through a validation process involving the national ID and SIM card registry databases. They can also pay for services using a variety of methods, including bank transfers, credit cards, MPesa (“mobile wallet”) and other mobile money systems.

Public-Private Partnerships: How does Kenya fare?

Cynthia Olotch's picture


Photo Credit: Ninara via Flickr Creative Commons

The World Bank Group’s recently-released report, Benchmarking PPP Procurement 2017, assesses the capacity of 82 countries, including Kenya, to prepare, procure and manage public-private partnerships (PPPs) based on the prevailing policy, legal and regulatory framework and evaluates this data against generally accepted good practice. 
 

How can Kenya achieve a sustainable urban future?

Ede Ijjasz-Vasquez's picture
Cities in Africa are growing at unprecedented speeds. In Kenya, about 12 million of the country’s over 40 million people live in urban areas today. However, a child born in 2017 will see Kenya’s urban population double to 24 million by 2035 and more than triple to 40 million by 2050. A World Bank report titled “Kenya Urbanization Review” projects that by that time, about half of Kenyans will be living in cities, and Kenya’s urban population will be nearly as large as the country’s entire population today. Kenya’s urban transition has begun.
 
Despite many advantages including an ambitious program for devolution, the challenges for a smooth urbanization process remain multifaceted for Kenya:
  • Access to services remains low;
  • Informality of human settlements and jobs predominate; and
  • Poorly functioning land markets make investing in housing and infrastructure expensive and inefficient. 
The Kenya Urbanization Review points to some policy recommendations that can help Kenya ensure the smoothest transition possible during its ongoing urbanization process.

In this video, Senior Director Ede Ijjasz-Vasquez weighs in on Kenya’s urbanization challenges, focusing on urban finance, land and planning institutions, and urban governance, as he discusses the main messages of the Kenya Urbanization Review.

Video: Courtesy of Arimus Media

Pulling the chain: Business solutions for managing human fecal waste

Krishna Chaitanya Rao's picture
To understand why innovation in fecal sludge management matters, ask yourself this: In 15 years, when almost 5 billion people are using on-site sanitation, solutions like pit latrines and septic tanks, what will the world do with all the fecal waste? About half that many people use onsite sanitation today, and we already have a hard time keeping up.

E-bureaucracy: Can digital technologies spur public administration reform?

Zahid Hasnain's picture
Photo: Arne Hoel / World Bank


“By introducing an automated customer management system we took a noose and put it around our own necks. We are now accountable!”

This reflection from a manager in the Nairobi Public Water and Sewerage utility succinctly captures the impact of MajiVoice, a digital system that logs customer complaints, enables managers to assign the issue to a specific worker, track its resolution, and report back to the customer via an SMS. As a result, complaint resolution rates have doubled, and the time taken to resolve complaints has dropped by 90 percent.

MajiVoice shows that digital technologies can dramatically improve public sector capacity and accountability in otherwise weak governance environments. But is this example replicable? Can the increasingly cheap and ubiquitous digital technologies—there are now 4.7 billion mobile phone users in the world—move the needle on governance and make bureaucrats more accountable?

Can Africa grow its manufacturing sector & create jobs?

Francois Steenkamp's picture
Africa jobs
Since 2008, the share of manufacturing in GDP across Africa has stagnated at around 10%, calling into question if African economies have undergone structural transformation vital to sustained economic growth. Photo: Curt Carnemark / World Bank

Over the past decade and a half, Sub-Saharan Africa has experienced rapid economic growth at an average annual rate of 5.5%. But since 2008, the share of manufacturing in GDP across the continent has stagnated at around 10%.  This calls into question as to whether African economies have undergone structural transformation – the reallocation of economic activity across broad sectors -- which is considered vital for sustained economic growth in the long-run.

From Nairobi to Manila, mobile phones are changing the lives of bus riders

Shomik Mehndiratta's picture

Every day around the world, millions of people rely on buses to get around. In many cities, these services carry the bulk of urban trips, especially in Africa and Latin America. They are known by many different names—matatus, dalalas, minibus taxis, colectivos, diablos rojos, micros, etc.—but all have one thing in common: they are either hardly regulated… or not regulated at all. Although buses play a critical role in the daily life of many urban dwellers, there are a variety of complaints that have spurred calls for improvement and reform. For users, the lack of information and visibility on services has been a fundamental concern. Having to pay separately for each ride disproportionately hurts the poor traveling from the periphery, who often have to catch several buses to reach the center. The vehicles are old and sometimes unsafe. Adding to concerns about safety, bus drivers compete with each other for passengers in what is known in Latin America as the “guerra del centavo” or “penny war”. Non-users, planners, and city authorities also complain about the pollution and accidents caused by these drivers as well as the congestion generated by the ‘wall of buses’ on key city arterials.
 
To address these issues, cities have attempted to reform these informal bus services by setting up concession contracts and bring multiple bus owners and operators together under formal companies (refer to the attached note: Bus Reform in Developing Countries—Reflections on the Experience thus Far). But even though some of them have made great strides in revamping their bus services (particularly by implementing Bus Rapid Transit systems), the overall success of these attempts has been limited, and unregulated buses remain, in countless cities, a vital component of the urban transport ecosystem.
 
However, we are now witnessing a different, more organic kind of change that is disrupting the world of informal buses using ubiquitous cheap sensors and mobile technology.

Partnering to measure impacts of private sector projects on job creation

Alvaro Gonzalez's picture
Worker in Ghana
For the poor and vulnerable of the world, jobs are key to ending poverty and driving development. But not all jobs are equally transformational.  
Photo: Jonathan Ernst / World Bank

Jobs are what we earn, what we do, and sometimes even who we are. For the poor and vulnerable of the world, jobs are key to ending poverty and driving development. But not all jobs are equally transformational. Good jobs add value to society, taking into account the benefits they have on the people who hold them, and the potential spillover effects on others. For example, inclusive jobs, such as those that employ women, can change the way families spend money and invest in the education and health of children.  

Using socio-economic analysis to inform refugee programming in Turkana, Kenya

Raouf Mazou's picture
Kakuma Refugee Camp
Community leader Paul Gok (left), a refugee from South Sudan walks with young children in the 'Kakuma 4' area of Kakuma Refugee Camp, built to house new arrivals from South Sudan. © UNHCR/Will Swanson



In Kenya, and refugee-hosting countries in Africa, the camp-based protection and humanitarian assistance model has been the default response to the often-protracted forced displacement situations. The underlying assumption has been that it would be impossible or undesirable for refugees to be self-sufficient while waiting for peace to return to their countries of origin.

Therefore, it is not a surprise that refugees from South Sudan and other neighboring countries in north-western Kenya are being assisted in the Kakuma Refugee Camp, which has been hosting refugees since early 1990s. Several waves of refugees have come and gone over the past 25 years, the most recent influx from South Sudan having started in December 2013. The camp has grown into four sub-sections with a capacity of 125,000 persons but a current population of over 155,000. Like in the majority of protracted situations, the care and maintenance programs in Kakuma included providing them with access to shelter, food, water, health care and education.


Pages