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What happens if you don’t pay your bill? Lessons from Central and Eastern Europe

Georgia Harley's picture


We all have regular bills to pay for the ubiquitous services we consume – whether they be for utilities (water, heating, electricity etc.), credit cards, memberships, or car payments.  But, not everyone pays.  

So why don’t people pay?  Why are some countries better at this than others?  And what can be done to improve systems for debt collection?

Disasters, funds, and policy: Creatively meeting urgent needs and long-term policy goals

Zuzana Stanton-Geddes's picture

Photo: tro-kilinochchi / Flickr

When it comes to responding to disasters, time is of the essence. Help needs to come immediately to save lives; recovery and reconstruction have to start swiftly to lessen the impact.

However, while money is critical to this response, it’s not just about funding. Indeed, funds need to match the event scale, target the right areas and sectors, and smoothly flow to communities in need. But in order for that to happen, sound public policy on risk and frameworks have to be in place.  

To address both urgent financial needs while pursing strategic disaster risk management policy goals, countries have been using the World Bank’s development policy loan with a catastrophe deferred drawdown option or, more widely known as the Cat DDO.  

Why we need to talk about Roma inclusion

Ede Ijjasz-Vasquez's picture

The Roma are Europe’s largest ethnic minority group, and arguably the most discriminated-against one. Despite efforts to promote Roma inclusion over the last decades—including from the European Union institutions, governments, development organizations, and civil society organizations—a large share of the Roma remain poor, and have inadequate access to basic services.

The economic benefits of LGBTI inclusion

Georgia Harley's picture
Civil Rights Defenders/Photo: Vesna Lalic
Civil Rights Defenders/Photo: Vesna Lalic
Discrimination against lesbian, gay, bisexual, transgender and intersex (LGBTI) people is an all too familiar story. Members of this community are frequent targets of violence and other human rights abuses, and often face prejudice and hardship at work, in their communities, and at home.

Action is needed to address these problems and ensure that everyone – regardless of race, gender, age, sexual orientation, or gender identity - has an equal chance to live a healthy and prosperous life
This is not only the right thing to do, it also makes economic sense: a growing body of evidence indicates that discrimination against LGBTI people has a negative economic impact on society.

Don’t sweat the small stuff – lessons from European courts

Georgia Harley's picture

Last year, we posted a blog – Resolving Minor Disputes Matters Big Time for the Poor – which highlighted how courts can fast-track minor disputes to deliver faster, cheaper and more appropriate justice and how – for the poor and for micro and small businesses – this may be their only path to justice. 

Increasingly, citizens and businesses demand fast-tracking services for small cases and, according to Doing Business data, 138 economies have a small claims procedure of some kind. So courts across the world are eager to learn how to roll out such reforms – either to introduce a fast track procedure or to improve on an existing one.

Assessing disaster risk in Europe and Central Asia – what did we learn?

Alanna Simpson's picture
Heavy rains on June 13-14, 2015 caused a 1 million cubic-meter landslide to flow down the Vere River valley and damage the capital city of Tbilisi, Georgia. (Photo via Wikimedia Commons)
Across the Europe and Central Asia region today, policymakers are confronted daily with a wide range of development challenges and decisions, but the potential impacts of adverse natural events and climate change – such as earthquakes or flooding – may not always be first and foremost in their thoughts.

Admittedly, the region does not face the same daunting disaster risks as some other parts of the world – especially in South Asia, East Asia and Latin America – but nevertheless, it is far from immune to the effects of natural hazards – as the past clearly reminds us.

Positive competition drives better performance

Georgia Harley's picture
We all know that people respond to incentives.
 
Even in the public sector – where pay and conditions are often fixed – there is a growing body of research demonstrating how public sector institutions can systematically motivate their staff to perform better.  (If you’re interested, see a sampling here, here, here, and here and of course the World Development Report: Mind, Society and Behavior.) 

People’s living standards – do numbers tell the whole story?

Giorgia DeMarchi's picture
Numbers don’t lie. That’s why, in our day-to-day lives, we rely heavily on numbers from household surveys, from national accounts, and from other traditional sources to describe the world around us: to calculate, to compare, to measure, to understand economic and social trends in the countries where we work.

But do we perhaps rely too much on numbers to gain an understanding of people’s lives and the societies in which they live? Do numbers really tell us the whole story, or give us the full picture?


 

Court budgeting – ways to improve performance and do more with less

Georgia Harley's picture


The European Summer is over. We’ve traded our sunscreen for spreadsheets and it’s budget time. Across Europe, Ministries of Justice, Courts, and Judicial Councils are preparing their budget plans for the upcoming year. With fiscal constraint still the order of the day, staff in these offices are sharpening their scalpels, trying to figure out how to do more with less.

So in the spirit of sharing, here is a Top 10 list of how to improve court performance without spending more money.

Securing Serbia’s farming future

Bekzod Shamsiev's picture
A farmer in pepper greenhouse, Central Serbia.
Photo: Jutta Benzenberg/World Bank
As Serbia moves to join the European Union, smallholder farmers like Goran Matic are concerned about the challenges of integrating with a highly competitive market of half-a-billion consumers. He is not alone. Many farmers throughout southeastern Europe are asking whether family farms can compete with commercial farms and agribusiness conglomerates and whether “farming heritage" as we know it can survive.
 
There are no simple answers.
 
The opportunities and challenges of EU accession
When economies integrate with foreign markets, trading opportunities, consumer choices and knowledge and technology exchanges increase. However, openness also exerts pressures on industries – including farming – to improve productivity in order to remain in business. Serbia finds itself at this very juncture. The decision to join the European Union (EU) and integrate with the EU’s highly competitive single market of 500 million consumers has raised the stakes for its economy overall, but especially agriculture.

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