The World Bank recently hosted five individuals representing organizations and . Their varied approaches reveal incentive models that effectively lead to strategic behavior change.
Improving services for the bottom 40 percent of the population requires more than policy reforms and capacity building. The Inclusive Growth conference suggested that Bank operations may need to further encourage transparency of state performance, help internalize citizen feedback in the public sector, and empower local leaders to experiment and inspire others.
In the session, “How to Make Services Work for the Bottom 40 Percent ”, Robin Burgess, Stuti Khemani, Jakob Svensson, drawing on their recent research, showed that .
An active player in the transparency space, the World Bank just released its fifth Access to Information (AI) Annual Report. The report presents the evolution and progress of the Policy on Access to Information (the Policy) since it was launched on July 1, 2010, provides a variety of statistics, and highlights a range of transparency activities carried out in fiscal 2015. Since 2010, the Bank has pushed the frontiers to disclose more information and twice revised the Policy to keep abreast of evolving public demand—in 2013 to clarify declassification of certain Board transcripts, and in 2015 to align the treatment of the documents and records of the Board of Governors with the treatment of those of the Executive Directors. The following are select highlights from the past five years.
Enhanced information access. The Policy has provided the public with access to a broad range of historical and current information on operations, research, corporate matters, and Board decisions. The Bank has also received and responded to more than 3,000 access to information requests. The number of requests declined from 700 in 2010 to 474 in 2015, due to the Bank’s proactive and systematic efforts to disclose information online. The main entry points to the Bank’s wealth of information are the Projects and Operations portal, which provides detailed information on lending operations, and the Documents and Reports repository, which contains more than 200,000 documents that are freely accessible to the public. Further, the Archives Holdings website offers a growing collection of digitized records dating to the 1940s.
Governance structure and appeals. The Policy has established two robust bodies to manage the appeals process—the AI Committee and the external AI Appeals Board. A new chair of the AI Committee was appointed last fall, Stefan Koeberle, Bank director of strategy, results and risk. In 2015, the membership of the AI Appeals Board was renewed with the selection of a new member and the re-appointment of two previous members. The number of appeals submitted to these bodies has been low, possibly indicating that proactive disclosure and the system for responding to requests are working well. The appeals mechanism ensures that the Bank implements the Policy effectively.
Government reformers and development practitioners in the open government space are experiencing the heady times associated with a newly-defined agenda. The opportunity for innovation and positive change can at times feel boundless. Yet, working in a nascent field also means a relative lack of “proven” tools and solutions (to such extent as they ever exist in development).
More research on the potential for open government initiatives to improve lives is well underway. However, keeping up with the rapidly evolving landscape of ongoing research, emerging hypotheses, and high-priority knowledge gaps has been a challenge, even as investment in open government activities has accelerated. This becomes increasing important as we gather to talk progress at the OGP Africa Regional Meeting 2016 and GIFT consultations in Cape Town next week (May 4-6) .
Last week, I had the opportunity to attend the Singapore Urban Week along with other colleagues from the World Bank Beijing office, as well as delegates from China’s national government and participating cities. For all of us, this trip to Singapore was an eye-opening experience that highlighted the essential role of integrated urban planning in building sustainable cities, and provided practical solutions that can be readily adapted to help achieve each city’s own development vision. A couple of key lessons learned:
Putting people at the center of development strategies
This is only possible when planners always keep in mind people’s daily experience of urban space and invite them as part of decision-making process through citizen engagement.
For instance, in many cities, public transit has been perceived as a low-end, unattractive option of travel, causing ridership to stagnate despite severe traffic congestion. But in Singapore, public transit accounts for 2/3 of the total travel modal share in 2014. Moving around the city by metro is comfortable and efficient because transfers between different modes and lines are easy, with clear signage of directions, air-conditioned connecting corridors, and considerate spatial designs and facilities for the elderly and physically-challenged users. In addition, metro stations are co-located with major retail and commercial activities and other urban amenities, significantly reducing last-mile connectivity issues.