Syndicate content

communication

Apply Today! Summer Institute 2016 - Reform Communication: Leadership, Strategy and Stakeholder Alignment

Roxanne Bauer's picture

Those working on reforms- whether they involve energy subsidies or education stipends- know that implementing change can be difficult.  Government ministries often disagree on policy, the private sector may resist changes to their operating environment, and the public may be wary of any policy that increases their financial or social burden.  So how can leaders and strategists increase the likelihood they will be successful at achieving sustainable reforms?
 
Communication is usually at the center of any successful reform initiative. It rallies technical experts, builds support within government and the private sector, and educates the public on the importance and meaning of a reform.  Indeed, successful implementation of policy reforms depends significantly on non-technical, real-world issues that relate to people and politics. 

The 2016 Summer Institute in Reform Communication: Leadership, Strategy and Stakeholder Alignment was developed with this in mind.  During this 10-day program, held at the University of Southern California in Los Angeles, May from 23- June 3, 2016, participants will learn the most recent advances in communication and proven techniques in reform implementation.

We encourage interested applicants to apply today- the first early registration discount ends this Friday, January 29, 2016.

World Bank-Annenberg Summer Institute

Avoiding perversions of evidence-informed decision-making

Suvojit Chattopadhyay's picture

Emanuel Migo giving a presentation in Garantung village, Palangkaraya, Central Kalimantan, Indonesia.How to avoid “We saw the evidence and made a decision…and that decision was: since the evidence didn’t confirm our priors, to try to downplay the evidence”

Before we dig into that statement (based-on-a-true-story-involving-people-like-us), we start with a simpler, obvious one: many people are involved in evaluations. We use the word ‘involved’ rather broadly. Our central focus for this post is people who may block the honest presentation of evaluation results.

In any given evaluation, there are several groups of organizations and people with stake in an evaluation of a program or policy. Most obviously, there are researchers and implementers. There are also participants. And, for much of the global development ecosystem, there are funders of the program, who may be separate from the funders of the evaluation. Both of these may work through sub-contractors and consultants, bringing yet others on board.

Our contention is that not all of these actors are currently, explicitly acknowledged in the current transparency movement in social science evaluation, with implications for the later acceptance and use of the results. The current focus is often on a contract between researchers and evidence consumers as a sign that, in Ben Olken’s terms, researchers are not nefarious and power (statistically speaking) -hungry (2015). To achieve its objectives, the transparency movement requires more than committing to a core set of analyses ex ante (through pre-analysis or commitment to analysis plans) and study registration.

To make sure that research is conducted openly at all phases, transparency must include engaging all stakeholders — perhaps particularly those that can block the honest sharing of results. This is in line with, for example, EGAP’s third research principle on rights to review and publish results. We return to some ideas of how to encourage this at the end of the blog.

MOOC? Engaging citizens: A game changer for development?

Utpal Misra's picture

MOOC posterOften it is the simple things that make major impacts, and engaging citizens for better development results is a very simple concept. However, at a time when participatory approaches such as crowdsourcing, feedback, transparency and citizen engagement are increasingly popular and seemingly effective, we are bound to ask if engaging citizens does in fact improve development results.  As simple as the concept of citizen engagement is, designing and implementing successful citizen engagement approaches and interventions in practice is especially complex.

Is citizen engagement a game changer for development? The World Bank, in partnership with London School of Economics (LSE), Oversees Development Institute (ODI), Participedia and CIVICUS, explores this question in a free 5-week course on Citizen Engagement, hosted by the World Bank Group Open Learning Campus, envisioned as a single destination for development learning.  

The course provides a holistic overview of citizen engagement through interactive videos, resources, and activities. It explores underlying theories and concepts of citizen engagement, examines the role it can play in improving policymaking and public service delivery, and investigates the impact of new technologies, particularly in developing countries.

Media (R)evolutions: As Internet access expands, demand for freedom of expression online also increases

Roxanne Bauer's picture

New developments and curiosities from a changing global media landscape: People, Spaces, Deliberation brings trends and events to your attention that illustrate that tomorrow's media environment will look very different from today's, and will have little resemblance to yesterday's.

Despite a widely documented global decline in Internet freedom, people around the world still embrace fundamental democratic values, including the right to free speech.

A new Pew Research Center survey finds that majorities in 32 of 38 countries polled state it is important to live in a country where people can use the internet without government censorship. Pew interviewed 40,786 people between April 5 - May 21, 2015 and found that even though internet freedom ranks last among the six broad democratic rights included on the survey, a median of 50% believe it is very important to live in a country with an uncensored internet. The strongest support for internet freedom is found in Argentina, the U.S., Germany and Spain, where about 70% of the populations consider it very important, and it the lowest support can be found in Burkina Faso and Indonesia, where only 21% in both countries think it’s important.  

There is a strong correlation between the percentage of people in a country who use the internet and the percentage who say a free internet is very important, demonstrating that as people gain access to the Web, the salience and desire for freedom in cyberspace also grows.
 
Global Support for Principles of Free Expression
Publics with Higher Rates of Internet Usage More Likely to Prioritize Internet Freedom

Blog post of the month: If using ‘Theories of Change’ cannot transform the way you operate, why bother?

Suvojit Chattopadhyay's picture

Each month People, Spaces, Deliberation shares the blog post that generated the most interest and discussion. In November 2015, the featured blog post is "If using ‘Theories of Change’ cannot transform the way you operate, why bother? " by Suvojit Chattopadhyay .

Learning computer skillsIn a new (and commendably short) paper, Craig Valters advocates ‘modest radicalism’ in the use of Theories of Change (ToC) as an approach to improving reflection and learning in the development sector. In this paper, Craig reflects on the role of the ToC in the context of the ‘results agenda’ and suggests four principles that could help development organisations develop knowledge and improve practice: Focus on processes; Prioritise learning; Be locally-led; and ‘Think compass, not map’. Do read the full paper!

In this post, I share some additional thoughts on the use of ToCs and how they might be improved. I start with two problems in the way we do things.

  • In development, failures are hard to detect: Often, organisations that fail find ways to mask failure – by either refusing to acknowledge failure, finding external factors, or moving on to a different desk officer/donor/location. So within the aid industry, we have a peculiar situation where it is real hard to fail – or at least, it is hard to know when a project has failed.
  • It’s harder still to ensure that projects that fail face significant consequences of failure: Organisations that implemented the failed projects should be required to make significant changes to key aspects of design or management.

Shades of grey in the global green movement

Leszek J. Sibilski's picture

Portrait of elderly man in Bhutan"Each new generation is reared by its predecessor; the latter must therefore improve in order to improve its successor. The movement is circular." - Emile Durkheim
 
How are Ban Ki-moon, Secretary-General of the United Nations, Jim Yong Kim, President of the World Bank Group, Christiana Figueres, Executive Secretary of the UN Framework Convention on Climate Change, Bill Mckibben, Pope Francis, and Al Gore alike? The answer is very simple: they are part of a 60+ cohort, which includes baby boomers and their predecessors. And they are all very effective and passionate about how to tackle the biggest threat of our times: climate change.
 
I vividly remember that the first person who drew my attention as a child to the environment was my grandfather who was a small farmer in my native Poland. Around twenty-five years ago, during my first visit to Siberia, tribal seniors raised the issue of the melting of the “eternal ice” as well. Neither my grandfather nor the seniors were highly educated, but they were able to observe the rapid changes in their own environment. Despite this, we did not heed their concerns as they did not possess academic credentials. Now that over five thousand researchers have agreed that climate change is occurring, we are suddenly starting to pay attention.
 
Older adults constantly address the issues involved in global warming to Millennials, youth or even children, fully aware that their generation’s irresponsible behavior contributed immensely to the current state of the Earth. But why exclude the culprits? What happened to resocialization and second chances? Even James Madison was aware of generational responsibilities when he stated: “Each generation should be made to bear the burden of its own wars, instead of carrying them on, at the expense of other generations.”
 
The baby boomers and the silent generation are reaping the benefits of the “longevity dividend”. Why don’t we start working together towards the survival of our kind not only as preachers, but also in the trenches of the global climate change movement?  Members of the grey generations are often bold, skilled, experienced, financially independent, and in most cases, are very active and sensitive to social inequity. As the old saying goes: the funeral shroud has no pockets. It is in their best interest to be part of this movement.

#2 from 2014: Entertainment Media Can Help Change Behaviors and Stop the Ebola Outbreak

Margaret Miller's picture

Our Top Ten blog posts by readership in 2014.
This post was originally posted on August 06, 2014


In the wake of the current Ebola crisis, the 2011 movie Contagion (See the trailer here) directed by Steven Soderbergh has repeatedly been cited as one of the best examples of a movie taking on the subject of pandemic disease and managing to educate while providing gripping entertainment. This is no coincidence.Contagion was produced with both A-list stars (Gwyneth Paltrow, Matt Damon, Laurence Fishburne, Kate Winslet, and others) and support from leading public health experts such as Dr. Ian Lipkin who is the inspiration for one of the scientists portrayed in the film, and award-winning writer Laurie Garrett, author of several books including The Coming Plague. Participant Media, founded by Jeff Skoll to inspire social change through entertainment, was a producer, with the Skoll Global Threats Fund, World Health Organization (WHO), and U.S. Centers for Disease Control and Prevention (CDC) providing input as well.

The tagline from the film is “No One is Immune…to Fear.” While one of the early scenes is of a woman dying of a flu-like illness (played by Paltrow) the movie elicits fear not from gruesome symptoms but instead from plot lines and messages that focus on how human responses to these types of public health crises make matters worse. It also showcases the valuable work done by epidemiologists and other public health workers who are the heroes of this film. Contagion communicates these and other lessons effectively using the power of story, a subject recently discussed on this blog.

How Communication can Help Break the Chain of Corruption in the Private Sector

Roxanne Bauer's picture

When one thinks of corruption in the private-sector, grand scenes of executives paying bribes, bidders lying to win contracts, and senior accountants setting up secret bank accounts are likely to come to mind. In reality, though, the most common form of corruption is small-scale bribery involving people at every step of a company ladder. 

Small-scale bribery can take many forms, including non-disclosure of conflicts of interest, setting up deals that benefit particular people, or paying a little extra money to speed up a normally slow process. You might not think the everyday payments people make to building inspectors, customs officials, their friends across the street, or to themselves matter, but they can create a culture of corruption and set an expectation for future payments.

This was one of the main points of a panel discussion, “The Role of Integrity Compliance and Collective Action in Making the Private Sector a Partner in the Fight Against Corruption” at the International Corruption Hunters Alliance conference held at The World Bank Group December 8-10, 2014. The panelists were Dr. Andreas Pohlmann, Billy Jacobson, and Cecilia Müller Torbrand. Galina Mikhlin-Oliver of the Integrity Vice Presidency of The World Bank was the moderator.

Is the Idea of ‘Areas of Limited Statehood’ Useful or Superfluous?

Sina Odugbemi's picture

The October 2014 edition of Governance: An International Journal of Policy, Administration, and Institutions is a special issue on 'areas of limited statehood’.   As the overview essay states, the themes and arguments of the special issue revolve around external actors, state-building, and service provision in areas of limited statehood. It is an excellent issue of the journal and worth reading. What I am interested in is the idea of ‘areas of limited statehood’ itself.

Now, as we all know, professors spout theories and fine distinctions the way fountains spout water. The global community concerned with the fragility of states has been trafficking for a while in terms like 'fragile states', 'failed states', 'weak and failing states' and combinations thereof. Does the idea of areas of areas of limited statehood serve any additional purpose?

So You’ve Written the Research Report: What Else Do You Need to do to Ensure People Actually Read it?

Duncan Green's picture

Remember the old days when you wrote a report, published it (perhaps with some kind of executive summary), did a couple of seminars and then declared victory and moved on? Social media have changed that game almost beyond recognition: to maximize impact, any new report more closely resembles a set of Russian dolls, with multiple ‘products’ (hate that word) required to hit different audiences and get the message out. I’ve tried to list them, but am bound to have missed some – please fill in the gaps:

  • The report: 100 pages of well researched, clearly argued, and insightful thinking. Which (apart from other researchers) hardly anyone reads
  • The Overview Chapter: 10-15 pages with all the juice from the report
  • The Executive Summary: A two pager for the time-poor
  • The landing page: better be good, or people won’t click through
  • The press release, with killer facts, notes to editors, offers of interviewees, embargo times and all that old media mularkey
  • The blog post: a way of alerting your particular epistemic community to the existence of your masterpiece
  • The tweets, although personally I hate those naff ‘suggested tweets’ you get from comms people
  • The infographic: if you want to get retweets, these work much better than text. ODI currently the most infographic-tastic of development thinktanks
  • The 4 minute youtube piece, preferably not looking as knackered as Matt Andrews often does


Pages