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Competing Approaches to Social Accountability

Suvojit Chattopadhyay's picture

Advocates of social accountability approaches believe that regular elections are not enough to bring about a change in service delivery

Seeking accountability from public service providers remains one of the most prominent governance challenges in developing countries. In recent years, there has been a burst of social accountability tools, and NGOs and governments have promoted their use widely. Broadly, social accountability refers to approaches that seek to foster accountability through enhanced civil society engagement.

The advocates of social accountability approaches believe that the regular cycle of elections—in spite of the near continuous cycle of elections for the village councils, state and centre—are not enough to bring about a substantive change in service delivery. In this context, there is the opportunity to experiment with alternative mechanisms of fostering social accountability. Researchers at the Centre for Future State of the Institute of Development Studies, Sussex, UK, conclude from their field studies in Delhi and Sao Paulo, Brazil, that social accountability tools can be used to set the minimum required standard of public services by “highlighting deficiencies in existing provision or entitlements”. This also works when citizens’ demands are “framed in terms of legal or moral rights”.

As a set of approaches for “good governance”, social accountability tools represent an interesting collection of hypotheses. One, that involving citizens in local planning, budgeting and spending decisions will ensure that the design and implementation of public services is pro-poor. Local governments and decentralized systems for local planning and service delivery are the usual form in which this approach manifests itself.

Is it just a matter of teaching poor people their rights? An information campaign for India’s NREGA

Martin Ravallion's picture

It is often the case that poor people do not fully access the public services due to them. Information-based interventions have been proposed as a response. The premise is that lack of information is a decisive demand-side factor inhibiting successful participatory action by poor people to get the services to which they are entitled.

Using an iPad to increase your productivity: a roundup

Adam Wagstaff's picture

It's a while since I blogged about the iPad. I thought it might be useful to pull all my tips on this handy little gadget (including some new ones) together in one post. I'm going to focus for the most part on using it to improve productivity, but there will be some thoughts at the end on using the iPad to have a little fun.  

Get yourself a keyboard and stylus

There's a lot you can do without these add-ons, but they'll dramatically increase your productivity.

There are lots of keyboards on the market — here's a nice review. I waited until the Brydge came out. The Brydge team had functionality in mind, but what sold me was the design — it makes your iPad looks (almost) as cool as the MacBook Air but gives you the advantages of the iPad. 

#7 from 2012: Knowledge Management is Not Mere Dissemination

Our Top Ten Blog Posts by Readership in 2012

Originally published on April 3, 2012
 

Knowledge, or the lack of, is often associated with the success or failure of development initiatives. For decades, communication’s main role was to fill the knowledge gap between what audiences knew and what they needed to know, with the assumption that this would induce change. We now know that this is seldom the case. In the modernization paradigm, media were expected to provide needed knowledge through messages that could fill knowledge gaps, build modern attitudes, and eventually shape behaviours. After years of under-delivering on their promises, development managers and decision-makers are increasingly realizing that it is not enough to have sound technical solutions and disseminate information in order to have audiences adopt the innovations.

Weekly Wire: the Global Forum

Kalliope Kokolis's picture

These are some of the views and reports relevant to our readers that caught our attention this week.

UN
Over two billion people now connected to Internet but digital divide remains wide

“While citing the rapid development and growth of the Internet, a top United Nations official today urged greater efforts to bridge the ongoing digital divide and ensure that everyone around the world can harness its benefits.

There were 2.3 billion Internet users worldwide at the end of 2011, the UN Under-Secretary-General for Economic and Social Affairs, Wu Hongbo, said in his address to the Internet Governance Forum (IGF), which opened in Baku, Azerbaijan. In addition, mobile broadband reached more than 1 billion subscriptions, while the use of fixed broadband was estimated at 590 million subscriptions.

“While this progress is surely significant, we have a long way to go in our collective efforts to bridge the digital divide,” he told participants, noting that only a quarter of inhabitants in the developing world were online by the end of 2011.”  READ MORE

Better Nutrition Through Information

Markus Goldstein's picture

In honor of Labor Day here in the US, I want to talk about a recent nutrition paper by Emla Fitzsimons, Bansi Malde, Alice Mesnard and Marcos Vera-Hernandez.   This paper, “Household Responses to Information on Child Nutrition,” is one with a twist – they look not only at nutrition outcomes, but they also try and figure out where these might be coming from – and hence also look at labor supply.  

Yet more on coping with information overload with an iPad

Adam Wagstaff's picture

Last year I wrote a couple of posts on coping with information overload using an iPad, one in July and the other in December. The iPad world continues to develop apace, so  here's a quick update, this one - as requested - complete with links to the apps. 

International development apps

In my last post, I covered three World Bank apps: InfoFinder, which allows you to search in the Bank's documents and reports database, DataFinder which gets you into the Bank's data vaults, and WB Finances which shows you what the Bank is doing in its operational work. The Bank's latest iPad app is the 2012 World Development Report which contains the text of the report plus various additional features. While not an iPad app, the Bank's Open Knowledge Repository is quite iPad-friendly and a great way to search for and access World Bank publications.

Benefits of Land Registry Digitization

Aparajita Goyal's picture

It is increasingly recognized that well-defined property rights are crucial for realizing the benefits of market exchange and that such rights are not exogenously given but evolve over time in response to economic and political forces. The reduction of expropriation risk and the facilitation of market transactions are the two main categories through which property rights systems affect economic outcomes. However, the mechanisms by which these two categories affect outcomes differ in important ways.

More on coping with information overload with an iPad

Adam Wagstaff's picture

In July I wrote a post on this blog about coping with information overload using an iPad. Rather to my surprise, a few people actually read it. Four months on I thought I'd share with you some new apps and new uses of old apps. It turns out that four months is a long time in the iPad world right now.

World Bank apps, and apps for World Bankers

Three sets of iPad apps allow you to track what the World Bank is up to. InfoFinder gives you a nice way to search among 120,000 or so documents in the Bank's documents and reports database. DataFinder gets you into the Bank's data vaults and allows you to produce some very pretty charts. There are specialized versions of DataFinder on Africa, Climate Change, and Education.  Finally, WB Finances shows you what the Bank is doing in its operational work. You can search for projects via a Google map or via a country listing. This beautifully designed app tells you what each project is about, how much is being lent, and how much has been disbursed. These apps reflect not just the Bank's new openness but also its tech savviness.

Weekly Wire: the Global Forum

Kalliope Kokolis's picture

These are some of the views and reports relevant to our readers that caught our attention this week.

The Wall Street Journal
World Bank Says National Anti-Corruption Authorities Need to Step Up

“The World Bank’s anti-graft unit says many countries aren’t following through with investigations of corrupt conduct discovered by bank officials.

The Integrity Vice Presidency referred 40 cases to governments and anti-corruption agencies for investigation in fiscal 2011, and 32 cases the year before, but the response has been underwhelming, bank officials said in a report released Friday.

“We expect national authorities to give proper attention and consideration to the Bank Group’s referrals of investigative information,” said World Bank President Robert Zoellick in an introduction to the report. ‘Ideally, this should lead to their undertaking competent investigations, prosecutions, and adjudication within the country—but it often has not.’”  READ MORE


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