Syndicate content

Information and Communication Technologies

Partnerships and opportunities for digital jobs

Saori Imaizumi's picture

Also available in: Español | Français | العربية

What are ‘digital jobs’? If you have access to a computer, Internet and online or mobile payment, can you get a job? The answer is yes, but having basic literacy and computer skills are essential. Knowledge of English is also a big plus.  
Earlier this year, the World Bank and the Rockefeller Foundation organized a “Digital Jobs Africa Forum” to discuss the potential of digital jobs in creating employment in Africa.
Digital Jobs Africa is a seven-year, US$100 million dollar initiative of the Rockefeller Foundation that seeks to impact the lives of one million people in six African countries (South Africa, Kenya, and Nigeria, Ghana, Morocco, and Egypt) by catalyzing ICT-enabled employment and skills training for high-potential African youth who would not otherwise have access to sustainable employment. Launched in 2013, the initiative works in close partnership with stakeholders from the private sector, government, civil society, and the development community.
In partnership with the Digital Jobs Africa Initiative, the World Bank has undertaken a number of activities to increase and enhance opportunities for digital job creation in Africa, including development of an information technology (IT) park in Ghana, capacity building for digitization of public records, and online work/microwork awareness building and training in Nigeria. Recently, the global online outsourcing study was also released to analyze the holistic picture of rapidly growing online outsourcing market (please visit for more information).
These successful collaborations have resulted in a renewed commitment to a strengthened partnership between the Rockefeller Foundation and the World Bank on the digital jobs agenda to develop skills for youth, as well as to create digital jobs across sectors including agriculture, e-commerce, education, and transport through co-financing catalytic and innovative activities.

Lessons from the taxi industry to improve Romania’s governance

Ismail Radwan's picture
taxi in Romania
Photo: Daniel Kozak, World Bank

The first time I came to Bucharest in 2013 the Bank office offered to arrange a pick up from the airport. Being a seasoned traveler, I declined the offer. I reasoned that I had lived and worked in so many countries I could manage the transfer to the hotel without assistance. I was wrong.
I picked up my luggage to find a local cab outside the airport. A taxi driver offered me a ride. I didn’t negotiate the price upfront seeing that he had a meter in the car.
Twenty minutes later we reached the hotel. The meter read Lei 200 - at the that time about $60. That was over twice the going rate but there was little else I could do. I felt cheated as so many tourists do.
I learned from the experience, accepted offers of help from colleagues and paid more attention to rates going forward.
About a year later I returned to Bucharest to find a new system in place.  An electronic kiosk had been installed at the airport.  Arriving visitors could now press a button to get an estimated wait time to hail a taxi. I took my ticket. It was a smooth ride.
What made the difference? 
The new taxi ordering system is now available on mobile phones mirroring, in many ways, the service provided by Uber. Passengers can rate drivers and increase accountability.  
Bucharest has gone from being a difficult place to find an honest cab driver to one of the most convenient. 
The change has been driven by incentives and improved technology. 

 What are the implications for governance reform? 

The future of government is open

Stephen Davenport's picture

Also available in: Français | العربية

The World Bank Group sees the pillars of a more open and citizen centric government--transparency, citizen participation, and collaboration--as strategic priorities in its work on governance because they suggest concrete ways to promote shared prosperity. Having made significant strides to increasing openness in the Bank's own work, we seek to build on this progress to support client governments in their own efforts to make the development process more inclusive. 

​New discussion paper: How Open Data can drive sustainable development

Joel Gurin's picture
Open Data  data that is freely available online for anyone to use and republish for any purpose is becoming increasingly important in today’s development agenda driven by the Data Revolution, which has been recognized worldwide as the key engine for achieving the post-2015 UN Sustainable Development Goals.

​Data is probably one of the most valuable and least-utilized assets of modern governments. In that context, Open Data is being widely recognized as a resource with high economic and social value and as an effective approach for smarter data management. 

The primary purpose of Open Data initiatives worldwide is to help governments, businesses and civil society organizations utilize the already available digital data more effectively to drive sustainable development. Many Open Data initiatives involve taking data that is already publicly available and putting it into more usable formats, making it a powerful resource for private sector development, jobs creation, economic growth, and more effective governance and citizen engagement. 

In recent years, several studies — including those led by the World Bank have shown a growing number of Open Data applications around the world, from water management social enterprises in India to agro-businesses in Ghana. The Open Data Impact Map, developed as part of the OD4D (Open Data for Development) network, has more than 1,000 examples of such use cases from over 75 countries, and the list is growing.

Open Data for Business Tool: learning from initial pilots

Laura Manley's picture
Citizens in Nigeria participate in a
readiness assessment exercise to identify
high-priority datasets
Around the world, governments, entrepreneurs and established businesses are seeing the economic growth potential of using Open Data – data from government and other sources that can be downloaded, used and reused without charge.
As a public resource, Open Data can help launch new private-sector ventures and help existing businesses create new products and services and optimize their operations. Government data – a leading source of Open Data – can help support companies in healthcare, agriculture, energy, education, and many other industries.  

​In addition, government agencies can be most helpful to the private sector if they understand the unique needs of the businesses that currently or could potentially use their data.
The World Bank has used the Open Data Readiness Assessment (ODRA) in more than 20 countries to provide an overall evaluation of a country’s Open Data ecosystem. With that information and insight, government agencies can identify strengths and opportunities for making their Open Data more useful and effective. The ODRA covers essential components of any national Open Data program, including:

6 trends that will determine the future of Iran's tech sector

Joulan Abdul Khalek's picture
 Xstock l

In the past decade the idea of a nuclear Iran has overshadowed a far more interesting debate about Iran’s non-nuclear economic potential. A potential that, if realized, could very well redefine the story of political and economic development in both the Middle East and Central Asia. The most interesting story yet to be told is not about a nuclear bomb but rather about a thousand smaller benign technologies that slowly but surely will change the future of Iran and possibly the region around it. With the prospect of sanctions being lifted, Iran’s commercial technology sector is at a historical crossroad. 

What Open Data can do for Africa’s growing population

Luda Bujoreanu's picture

Back in June I rushed to take a front seat at one of the World Bank conference rooms to hear Dr. Hans Rosling speak. We had met years ago in Moldova, and just like last time, his talk was sharp, funny and full of “aha” moments. 

He unveiled what the future holds: the global population will almost double by 2100, with Africa — a continent where I have worked for the last five years — leading in explosive population growth between 2015 and 2050.

Today, African governments struggle to deliver basic services to their people  including and particularly to the very poor and marginalized  across sectors, most notably health, sanitation, and education. Food security is likewise a crucial issue for the region, as are so many others: environmental sustainability, disaster risk management, economic development and others.  

​Quenching the Thirst for Innovation: Are subsidies just a drop in the sea?

Mariana Dahan's picture
As the world is rapidly moving towards recasting development financing to meet the pressing needs of the post-2015 development agenda, the question of subsidies’ efficiency comes to light (again).

Should subsidies still be supported by countries, with donor funding, to help maintaining and streamlining service delivery in critical sectors, such as agriculture, energy and telecommunications? Debates have been ongoing for more than a decade.
But a recently published research work points out that well-targeted subsidies in the early stages of mobile technologies diffusion can play a determinant role in their massive adoption, helping to overcome initial confidence barriers, leveraging economies of scale, and, in the longer-term, triggering macroeconomic positive feedback mechanisms.

Evidence shows that information and communications technologies (ICT)  especially mobile telecommunications services  can lead to sustained economic growth and human development. Mobile telecommunications, without any doubt, have triggered many positive changes and impact in the developing world. They are by far the leading area of growth in the ICT sector. Because of this central role, mobile technologies are increasingly used as a transformational tool to foster economic growth, accelerate knowledge transfer, develop local capacities, raise productivity, and alleviate poverty in a variety of sectors.

​Are we heading towards a jobless future?

Randeep Sudan's picture
From the wheel to the steam engine, from the car to ‘New Horizons’ — an inter-planetary space probe capable of transmitting high-resolution images of Pluto and its moons — from the abacus to exascale super-computers, we have come a long way in our tryst with technology. Innovations are driving rapid changes in technology today and we are living in a world of perpetual technological change.
Photo: Wikimedia Commons

In 1965, Gordon Moore — co-founder of Intel Corporation — hypothesized that the number of transistors on an integrated circuit will double every 18 to 24 months. This came to be known as Moore’s Law, the ramifications of which are hard to ignore in almost any aspect of our everyday lives. Information has become more accessible to people at lower costs. Today’s work force is globalized and there are few domains that are still untouched by technology.
Yet the very ubiquitous and rapidly evolving nature of information and communication technologies (ICTs) gives rise to fears of displacing more workers and potentially widening the economic gap between the rich and poor. Technological evolution and artificial intelligence are fast redefining the conventional structure of our society.

Technology in Nepal’s classrooms: Using impact evaluation as a learning device

Quentin Wodon's picture

Impact evaluations are key to how we think about development. Pilot programs suggesting statistically significant impacts are hailed as breakthroughs and as candidates for scaling up. Programs without such clear impact tend to be looked down upon and may be terminated. This may not be warranted.  A primary function of impact evaluations should be to improve existing programs, especially in fields where evidence of positive impacts remains scarce. The experience of OLE Nepal, which is part of the OLE network and aims to improve learning and teaching through technology, is instructive in this regard.