Dear Reader,

Thank you very much for your interest in our blog and also your thoughtful comments. The numbers cited in the text refer to the pick-up method (receiving side) for remittance services, while the graph refers to the payment instrument (sending side) of the remittance services.

We hope this clarifies your question. The points below provide additional information on how new/closed services are distributed across different types of payment instruments (on the sending side) and across different types of pick-up methods on the receiving side:

• Sending side – payment instruments – closed services: 58% cash, 19% mixed instruments, 15% bank account transfer, 8% debit/credit card
• Sending side – payment instruments – new services: 37% debit/credit card, 25% mixed instruments, 20% bank account transfer, 16% cash
• Receiving side – pick up method – closed services: 70% cash, 19% bank account, 8% mixed pick up methods
• Receiving side – pick up method – new services: 35% cash, 26% mixed instruments, 20% bank account, 18% mobile wallets