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Building and sustaining national educational technology agencies: Lessons, models & case studies

Michael Trucano's picture
Building and sustaining national educational technology agencies: Lessons, models and case studies from around the world

For over a decade, the World Bank and the Government of Korea have enjoyed a strong strategic partnership exploring a wide range of issues related to the use of information and communications technologies (ICT) in education around the world.

One high profile activity under this partnership is the annual Global Symposium on ICT use in Education (GSIE), which has helped to establish Korea as a global hub for insight, knowledge sharing and networking for high level government officials, practitioners and experts around topics related to the use of new technologies in education.

GSIE organizers planned from the beginning to support knowledge exchanges around a few ‘evergreen’ general topics (e.g. like the use of new technologies to support teachers; monitoring and evaluation; and digital competencies for learners) in which KERIS, Korea’s national educational technology agency, has notable experience and expertise.

What organizers did not initially anticipate, however, was the extent to which policymakers were interested not only in learning about what KERIS itself knew, and was learning, about uses of new technologies in education, but also in learning about the institution of KERIS itself – as well as institutions like it.

As it happened, people responsible for starting, leading and/or overseeing national institutions in their countries which performed similar sorts of functions to that of KERIS increasingly made the trek to Korea to participate in the GSIE (as they are doing this week), sharing information and insights with their counterparts about national institutions emerging in countries around the world to help introduce, support, fund, share information about, and evaluate the use of ICTs in education at a large scale.

A new World Bank publication, Building and sustaining national educational technology agencies: Lessons, models and case studies from around the world, attempts to document, analyze and take stock of this phenomenon:

Questions for policymakers seeking to create or restructure a national educational technology agency

Michael Trucano's picture
before you offer your stamp of approval, here are a few more things you might want to consider
before you offer your stamp of approval,
here are a few more things you might want to consider
This week, policymakers and practitioners from around the world are gathering in Korea at the 11th annual Global Symposium on ICT Use in Education to discuss areas of emerging common interest related to the effective (and ineffective) uses of new technologies in education systems around the world. As in the past, KERIS, Korea's famous national edtech agency, is the host and organizer of this event.

Many of these participants represent institutions key to the implementation of educational technology efforts in their countries; many others are government officials responsible for developing the policy environments within which these institutions operate.

A new World Bank publication, Building and Sustaining National Educational Technology Agencies: Lessons, Models and Case Studies from Around the World, documents and analyzes a diverse set of implementation models and experiences from around the world related to national initiatives supporting the use of technology in schools of relevance to many of the participants at this year's symposium.

Drawing on interviews and discussions with government policymakers in scores of countries around the world during the course of writing this book, my collaborator Gavin Dykes and I developed a set of ten short, thematic questions to help catalyze discussions during the initial stages of planning for the development of national educational technology ('ICT/education') agencies. These questions are meant to highlight potential areas of critical importance (and confusion), based on the experiences of more than two dozen national ICT/education agencies over time in a diverse set of places. It is hoped that these questions, and the conversations that they provoke, can serve as entry points into deeper, more fundamental discussions, providing a bridge of sorts between the recognition of specific educational needs and priorities in one country with practical experiences in others.

No matter how brilliant or 'visionary' a country's educational technology policies and plans might be on paper, or when expressed as a set of bullet points in a PowerPoint presentation, transforming such policies and plans into practical actions 'on the ground' is what is important. It doesn't really matter what you want to do if you don't have the institutional capacity to do it. In the hope that presenting them here might be useful to countries considering, and re-considering, various models to help develop and sustain this capacity, here are:
 
Ten discussion questions for policymakers seeking to create or restructure
a national educational technology agency
 

What's changed: Ten reflections on ten years of technology use in education

Michael Trucano's picture
afasf
illuminating things in Seoul
Earlier this month, the Korea Education Research & Information Service (KERIS) hosted the tenth annual Global Symposium on ICT Use in Education in Seoul. For the past decade, the World Bank and the Korean Ministry of Education have co-sponsored this event as part of a longstanding strategic partnership exploring uses of technology in education, together with other partners.

One of the early, decidedly modest goals for this event was simply to bring together key decisionmakers from across Asia (and a few other parts of the world -- it would become more global with each passing year) in an attempt to help figure out what was actually going on with technology use in education in a cross-section of middle and low income countries, and to help policymakers make personal, working level connections with leading practitioners -- and with each other. Many countries were announcing ambitious new technology-related education initiatives, but it was often difficult to separate hope from hype, as well as to figure out how lofty policy pronouncements might actually translate to things happening at the level of teachers and learners 'on-the-ground'.

As the first country to move from being a recipient of World Bank donor assistance to become a full-fledged donor itself, Korea presented in many ways an ideal host for the event. (Still is!) The Korean story of economic development over the past half century has been the envy of policymakers in many other places, who see in that country's recent past many similarities to their own current situations. Known for its technological prowess (home to Samsung and many other high tech companies) and famous in education circles for the performance of its students on international assessments like PISA, educational technology issues could be found at the intersection of two important components in a Venn diagram of 'Brand Korea'.

Since that first global symposium, over 1400 policymakers from (at least by my quick count) 65 countries have visited Korea annually as part of the global symposium to see and learn first hand from Korean experiences with the use of information and communication technologies (ICTs) in education, to be exposed to some of the latest related research around the world, to share information with each other about what was working -- and what wasn't -- and what might be worth trying in the future (and what to avoid). Along the way, Korea has come to be seen as a global hub for related information and knowledge, and KERIS itself increasingly is regarded by many countries as a useful organizational model to help guide their own efforts to help implement large scale educational technology initiatives.

While international events bringing together policymakers to discuss policy issues related to the use of new technologies in education are increasingly common these days, across Asia and around the world, back in 2007 the Global Symposium on ICT Use in Education represented the first regularly scheduled annual event of its type (at least to my knowledge; there were many one-off regional events, of course, many of the good ones organized by UNESCO) bringing together policymakers from highly developed, middle and low income countries.

Participating in the event for each of the past ten years has offered me a front row seat to observe how comparative policy discussions have evolved over the past decade in a way that is, I think, somewhat unique. What follows is a quick attempt to descibe some of what has changed over the years. (The indefatigable Jongwon Seo at KERIS is, I think, the only other person to have participated in all ten global symposia. As such, he is a sort of spiritual co-author of these reflections -- or at least the ones which may offer any useful insights. I'm solely responsible for any of the banal, boring or inaccurate comments that follow.)
 
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Ten observations about 1-to-1 educational computing efforts around the world

Michael Trucano's picture
I do not fear computers,  I fear the lack of them
I do not fear computers,  I fear the lack of them

This year's Global Symposium on ICT use in education in Gyeongju, Korea focused on "Transforming Education with 1:1 Computing: Learning from Practical Experiences in Providing Students with Their Own Individual Computing Devices".

Many countries are investing enormous amounts of resources and effort to increase the availability of information and communication technologies (ICTs) across their education systems. So-called "1-to-1 computing" initiatives are increasingly prominent as part of such efforts. In some places these are important components of larger educational reform processes that seek to enable and support teaching and learning processes in ways both mundane and profound, traditional and (to adopt a common related buzzword) transformative. In other places these are largely 'hardware dumps', dropping in lots of shiny new devices with little attention to how to integrate them into teaching and learning practices. Common to both circumstances is often an intense belief that 'change' of some sort is necessary if students are to be able to thrive in increasingly technology-saturated, and technology-determined, global economies and societies. While the vision behind many large-scale 1-to-1 educational computing projects may be rather hazy or muddled, they do represent potent symbols for change in many countries. Even if the end goals are not always clearly defined, these efforts are in part a reflection of the belief, as proclaimed by one participant at this year global symposium, that "the status quo is more dangerous than the unknown".

To help set the stage for the discussions that were to follow, I opened the first session at this year's global symposium on ICT use in education by sharing a short series of general, broad observations about trends and lessons from 1-to-1 educational computing efforts around the world. In case they might be of any interest or utility to a wider audience, I thought I would share them here on the EduTech blog. These comments are not meant to be comprehensive in scope, nor are they meant to be focused (like so much of the research and rhetoric around 1-to-1 easily available on the Internet) on the experiences and realities of what 1-to-1 currently looks like in 'highly developed' countries (especially the United States).

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Trends and Lessons from
1-to-1 Educational Computing Efforts Around the World:
Ten observations

1-to-1 Educational Computing -- A report from Korea

Michael Trucano's picture
no, we are talking about  1-to-1 (educational computing), not (five) won to Juan (Mata)
no, we are talking about
'1-to-1' (educational computing),
not (five) 'won to Juan' (Mata)

Not too long ago I did some advisory work in a country considering the purchases of lots of educational tablets. Previously this country had funded lots of computer labs in schools, but they had experienced great difficulties in integrating these facilities into 'normal' teaching and learning activities. Buying devices as part of a '1-to-1 educational computing' initiative, it was felt, would get around many of the difficulties they had experienced with desktop computers in dedicated school computer labs. (I had my doubts about this.)

When observing a class, I noticed that all of the students had the same backpacks. "What's up with that?", I asked.

"Oh, it is very interesting," came the reply. "Those backpacks are purchased by the state for use by low income students. You can see from the fact that all of these backpacks are in the room that the children here are from very low socio-economic levels in society."

I then asked how many of the students had a phone in their backpack. All of them but one (who said he forgot his at home, someone else told me later it had been stolen) said that they did, and most students pulled them out to show me.

After asking a few follow-up questions about what they did with them (Facebook! and texting! were the two most common answers) and once class had resumed, I turned to my counterparts in government and observed that I also "found this all very interesting. You are going to buy lots of small computing devices for these students to use by spending public funds, in part because they are not using the devices that you purchased for them before. Despite the fact they are all poor enough to qualify to receive free government backpacks, all of their families have somehow found the money to buy them mobile phones, which they obviously all use quite heavily. Have you thought about taking advantage of this personal computing infrastructure that is already installed in the pockets and pocketbooks (or backpacks) of the students, and orienting some your investments for different purposes, like upgrading connectivity and/or spending more funds on content and/or training?"

This phenomenon, known as 'bring your own device' (BYOD) or 'bring your own technology (BYOT) in educational technology circles, was just one of many topics discussed and debated at the most recent Global Symposium on ICT Use in Education, which took place in the provincial Korean city of Gyeongju.

e-Learning in Korea in 2011 and beyond

Michael Trucano's picture

seeking protection from all that cheap bandwidth!Each year the World Bank helps sponsor an annual global symposium on ICT use in education for senior policymakers and practitioners in Seoul, together with the Korean Ministry of Education, Science and Technology (MEST) and the Korea Education Research & Information Service (KERIS). This is one important component of a strong multi-year partnership between the World Bank education sector and the Republic of Korea exploring the use of ICTs in the education sector around the world. This year's event, which focused on Benchmarking International Experiences and was about half the size of 2010's Building national ICT/education agencies symposium, brought officials from 23 countries to Korea to explore how technology is being used in schools around the world (previous blog post: Eleven Countries to Watch -- and Learn From), with a special emphasis on learning about and from the Korean experience.

Specifically, there was much interest in learning more about two news items that appeared since last year's event: Korea's top place in an international digital reading assessment and the country's bold plan to move toward digital textbooks in all subjects at all levels by 2015.

What happens when all textbooks are (only) digital? Ask the Koreans!

Michael Trucano's picture

banned in Busan?A few years ago, a World Bank study highlighted the fact that there simply aren't enough textbooks for most students in Africa, and what is available is too expensive.  In response to this reality, some people at the World Bank have been exploring various options for addressing the 'textbook gap', including initiatives investigating the potential cost-effectiveness of 'e-books' for African students.

At the other end of the spectrum from the situation that exists in schools in many low- and middle-income countries in Africa, students in one East Asian nation may soon not have access to textbooks either -- at least the old fashioned, printed kind.

Sharing experiences on building national ICT/education agencies

entering Korea's u-class, the classroom of the futureThere was a good reason for the recent Global Symposium on Building national ICT/education agencies to have taken place in Seoul. South Korea has demonstrated that making a single specialized agency responsible for integrating ICTs in the education sector to implement the ambitious goals of government can bring high rate of return. Since its inception in 1999, KERIS (the Korean Education  Research & Information Service) has made a significant contribution into helping build a knowledge and information-based society in Korea, helping to enhance the nation's  education system and research competitiveness through its work at the secondary and primary education levels. Increasingly looking to share lessons from its experience with other, KERIS has established many partnerships in other East Asia and Pacific countries, and is developing partnerships with countries in other regions as well.   Numerous countries invited to the Seoul Global Symposium were explicitly interested in how they 'might set up their own KERIS', and saw the forum as an opportunity to learn firsthand from the Korean experience.  For four days, over 120 representatives from 32 countries discussed a variety of issues related to organizational structures, staffing, funding schemes, institutional evolution, and other challenges along the way when building and developing ICT in education agencies.

Learning from national ICT and education agencies

Michael Trucano's picture
KERIS -- at the cutting edge
KERIS -- at the cutting edge

Over 100 education policymakers from 32 countries gathered last week in Seoul to share lessons, experiences and opinions in response to the following question:

How should an education system structure itself to meet new challenges and take advantage of new opportunities related to the use of information and communication technologies, and what roles and responsibilities could/should a dedicated ICT/education agency or unit play?

This was the theme of the fourth global symposium on ICT and education, an annual event that the World Bank has co-sponsored with the Korean Education & Research and Information Service (KERIS) and the Korean Ministry of Education, Science and Technology (MEST) and other partners, including UNESCO Bangkok, Intel and the IDB. (Proceedings from previous symposia are available herehere, here and here.)

1-to-1 educational computing initiatives around the world

Michael Trucano's picture

replicating one-to-one, to one, to one ... | image atribution at bottomThe One Laptop Per Child program has brought much attention to issues related to '1-to-1 computing' (each child has her/his own personal computing device).  While perhaps the most prominent initiative of this sort in public consciousness, OLPC is just one of many such programs around the world.  At a recent event in Vienna, the OECD, the Inter-american Development Bank and the World Bank brought together representatives from these programs, the first such face-to-face global gathering of leaders in this area to share information and insights about their experiences. 

In putting together this event, it was clear that there was no consolidated list of leading '1-to-1 educational computing initiatives'.  Here's a first attempt at such a list, based on participants in this event (links are meant as pointers to more related information; not all lead to the specific project sites):

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