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Building trust in the government one text at a time

Jana Kunicova's picture
English translation of the text message.
English translation of the text message that the government sends to citizens to in an attempt to prevent corruption.

Albanian citizens who recently received treatment at a state-run hospital are likely to receive a text message that reads something like this: “Hi, I am Bledi Cuci, Minister of State responsible for anti-corruption. Our records indicate that you recently received care in a state hospital.

Could you kindly tell me if you were asked to pay a bribe? Reply is free. Thank you for your time.

The SMS campaign, supported by The World Bank and implemented by the Ministry of State for Local Issues and Anti-Corruption, was launched on March 9, 2015.

As of early June, it has reached more than 33,500 citizens in a country of three million. About 20 percent have responded, reporting many service delivery problems.

The doctors are always late and the corruption continues as always. Without giving away money, no one takes care of you,” read one response. Others complain of lack of cleanliness or the absence of medicines: “No, they didn't ask for bribe, but we had to buy the drugs outside of the hospital because they didn't have any.” 

Strengthening governance for accelerated development in Vietnam

Adu-Gyamfi Abunyewa's picture

With the support of the World Bank, the Government of Vietnam is making strides in addressing fraud and corruption risks in the management of development loans more broadly than before. Thanks to a new strategic action plan that cuts across the national, sectoral, and project levels.
The World Bank’s Governance Global Practice is working with the government of Vietnam to design and implement this new strategic action plan on how to make the management of Official Development Assistance (ODA) loans less liable to fraud and corruption. As a result, a healthy public policy debate around the risks surrounding ODA loans and how best to address them has arisen in Vietnam, as shown by the last session of its National Assembly in 2014.

Sustainable, Addiction-Free, Fair, and Ethical Sport for All

Leszek J. Sibilski's picture
Boys play on a soccer field near the Community Center of Pirajá, in the suburbs of Salvador, Bahia.  Photo: Mariana Ceratti / World Bank

Sport is no longer an activity solely associated with exercising the human body and mind. It’s a global industry that captivates billions of people, employs millions, and generates as much revenue, according to a recent study, as one percent of global GDP.
Growing at around seven percent annually between 2009 and 2013 – that’s faster than the GDP of most countries in the world – sport has become a behemoth. And with huge size comes a darker side. Corruption, cheating, bribery. It’s time to clean up sport and promote healthy physical education with a new global initiative.
Since the beginning of the 20th century, modern sport has been self-governed by non-governmental organizations (NGOs) such as international sport federations (ISFs) and the International Olympic Committee (IOC). Many of those NGOs have become immersed in corruption scandals.

Recovering stolen assets on the road to ending impunity

Jean Pesme's picture
Source: UN

On International Anti-corruption Day 2014, one of the issues we at the Stolen Asset Recovery Initiative want to illustrate - is how recovering stolen assets helps fight corruption and end impunity.

On International Anti-Corruption Day, those involved in this effort, gather to express a shared commitment to take action, and to pledge - in the words of this year’s Twitter hashtag – to #breakthechain, against all forms of corruption - from petty bribes to grand corruption.   

Here at the World Bank, we are hosting the ‘International Corruption Hunters Alliance’. The Duke of Cambridge, Prince William, spoke out strongly, highlighting the malignant effects of corruption as, ‘an abuse of power; the pursuit of money or influence at the expense of society as a whole’.

New Fiscal Transparency Initiatives Are Key to Good Governance

Mario Marcel's picture

The last 10 years have seen turbulent economic times. The global economic crises was rooted, in part, in standards for guiding private sector behavior and setting economic policy that failed to meet emerging  challenges and risks. One of the lower profile, but important, consequences has been to reexamine the fiscal standards that have guided fiscal policy and management practices.

On October 6, 2014 the International Monetary Fund, at a joint event with the World Bank, launched its new Fiscal Transparency Code (FTC) and Evaluation following two years of intensive analysis and consultation. I congratulate the IMF on creating a set of standards that capture the quality of fiscal reports and data, are graduated to reflect different levels of country capacity, and more comprehensively covers fiscal risks.

How Young People Can Usher In the New Era of Governance

Joseph Mansilla's picture

  Simone D. McCourtie/World Bank

Four years ago, I became part of the newly formed Global Youth Anti-Corruption Network (GYAC). It was then a group of about 50 civil society leaders, journalists, and musicians (or “artivists”) who, using various methods, are fighting corruption in their home countries. I was part of the pack of six journalists. After a week of training and networking in Brussels, I came home to the Philippines more inspired and energized than I could remember. I was baptized and inducted into the anti-corruption world, but could a freelance writer be really tipping the scale in ending corruption?

Corruption, Politics and Public Service Reform in the Digital Age

Tina George Karippacheril's picture

// week, we invited Jennifer Bussell from UC Berkeley to present her fascinating study on corruption, politics and public service reforms in the digital age. The study is based in India and draws on a wealth of qualitative and quantitative data collected in 2009 from 20 subnational states, investigating how pre-existing institutional conditions influence e-Governance reforms.
Public service reforms in the digital age constitute a new era of relations between the citizen and the state. However, scholars have argued that much of the discourse on e-Government has been normative, with fairly optimistic predictions, and wanting deeper moorings in public management theory (Coursey & Norris, 2008; Heeks & Bailur, 2007; Yildiz, 2007).

Fighting Corruption: What have Ombudsmen got to do with it?

Vinay Bhargava's picture

What do Simeon Marcelo of the Philippines, Santosh Hegde of India, KPK of Indonesia. ACC of Bhutan and ACRC of South Korea have in common?  All of them are anti-corruption super heroes (click on the hyperlinks to read their stories) and beacons of hope for all people against corruption. Corrupt officials are terrified of them and they all have served independent ombudsman/anti-corruption agency functions in their country. Over the years I have admired the courageous, professional and dedicated work of these individuals and organizations and had first hand experience of visiting and working with some of them.  Based on this I can confidently say that Ombudsman can and do fight corruption successfully when they have the enabling environment and leadership (later I comment on what the success factors are in my view).