In the board game 'Bureaucracy', you must assume the role of the ‘Lifer’, the ‘Over Achiever’, the ‘Empire Builder’, or the ‘Hustler’. Each character must use different tactics associated with their personality to rise up the ranks of the bureaucracy to achieve the position of director. For example, by amassing contacts, the Hustler can attempt a 'power play' on players above her in the hierarchy.
Public Sector and Governance
Most development stakeholders agree on the need to foster more open and transparent Public Private Partnerships (PPPs) to ensure that PPP projects provide quality public goods and services to citizens, and that they effectively contribute to pro-poor development outcomes.
That sounds great in theory, but in practice, it’s not that easy. PPPs involve a trove of data and documents. On top of that, the information made available publicly is generally difficult to interrogate, when it’s not completely lost in lengthy PDF files.
Let’s face it: searching for relevant PPP data and information can oftentimes feel like looking for a needle in a haystack.
As I have blogged earlier, the World Bank is supporting Procurement Observatories in India. Procurement Observatories are civil society organizations, whose goal is to collect, analyze and present public procurement policies and data to the public in a more understandable way. These initiatives, inspired by similar approaches in Nigeria, allow for greater transparency of procurement practices.
While the aim of these observatories is to become self-sustaining and independent from World Bank support, recent progress from three such observatories in India show that .
In a live-streamed event from 1 pm to 2 pm EST on Friday, April 21, the World Bank will host a discussion of a critical development issue: Taxes. The event, Boosting Revenues, Driving Development: Why Taxes are Critical for Growth, will include an illustrious list of panelists, representing many different perspectives:
By 2030, almost half of the world’s poor will be concentrated in countries affected by fragility, conflict and violence. It’s easy to associate these problems with only poorer countries, but in fact they affect a broader range of countries, and yes, middle income countries too. And, increasingly, they cross borders. Beyond the threats of terrorism, conflict and violence, poor public services and economic livelihoods have led to mass migration and forced displacement, trapping growing numbers of innocent people in vicious cycles of deprivation.
Consider how the Syrian refugee situation has spilled over beyond the Middle East, and the current famine in South Sudan, which is impacting approximately 100,000 people, with millions of lives at risk in the region if we do not act quickly and decisively.
India is the fastest-growing major economy in the world with significant Government investments in infrastructure. According to estimates by WTO and OECD, as quoted in a report from the United Nations Office on Drugs and Crime, India: Probity in Public Procurement, the estimated public procurement in India is between 20 and 30 percent of GDP.
This translates to Indian government agencies issuing contracts worth an estimated US$ 419 billion to US$ 628 billion each year for various aspects of infrastructure projects. Ideally, in contractual agreements no disputes would arise and both sides would benefit from the outcome. However, unexpected events occur and many contracts end in dispute. Contractual legal disputes devoid project benefits to the public as time and resources are spent in expensive arbitration and litigation. As a result, India’s development goals are impacted.
Editor's note: This blog post is part of a series for the 'Bureaucracy Lab', a World Bank initiative to better understand the world's public officials.
“By introducing an automated customer management system we took a noose and put it around our own necks. We are now accountable!”
This reflection from a manager in the Nairobi Public Water and Sewerage utility succinctly captures the impact of MajiVoice, a digital system that logs customer complaints, enables managers to assign the issue to a specific worker, track its resolution, and report back to the customer via an SMS. As a result, complaint resolution rates have doubled, and the time taken to resolve complaints has dropped by 90 percent.
MajiVoice shows that digital technologies can dramatically improve public sector capacity and accountability in otherwise weak governance environments. But is this example replicable? Can the increasingly cheap and ubiquitous digital technologies—there are now 4.7 billion mobile phone users in the world—move the needle on governance and make bureaucrats more accountable?
Performance budgeting (PB) has a deep and enduring appeal. What government would not want to allocate resources in a way that fosters efficiency, effectiveness, transparency, and accountability? However, such aspirations have proven poor predictors of how performance data are actually used.
The potential benefits of identifying and tracking the goals of public spending are undeniable, but have often justified a default adoption of overly complex systems of questionable use. Faith in PB is sustained by a willingness to forget past negative experiences and assume that this time it will be different. Without a significant re-evaluation, PB’s history of disappointment seems likely also to be its future.
Countries with large nonrenewable resources can benefit significantly from them, but reliance on revenues from these sources poses major challenges for policy makers. If you are a senior ministry of finance official in a resource-rich country, what are the challenges that you would face and Consider some of the issues that you would likely encounter:
For many resource abundant countries, large and unpredictable fluctuations in fiscal revenues are a fact of life. Resource revenues are highly volatile and subject to uncertainty. Fiscal policies will need to be framed to support macroeconomic stability and sustainable growth, while sensibly managing fiscal risks. Also, there is a question of how to decouple public spending (which should be relatively stable) from the short-run volatility of resource prices.
What would you expect in a mineral rich developing country? High Government revenues from the mineral resources? Not always, and definitely not in the case of Zambia - until recently.
Zambia has a considerable wealth of mineral resources and its economy depends heavily on these minerals. Zambia's primary export, copper and copper-related products, account for as much as 77% of the country's exports.