A valuable addition to the five drivers of success in improving public performance is the human factor itself. It is people who run the government. The primary consideration is the person's morality and culture. As the principal actor in the organization, his credibility and uprightness will be the ingredients for a better service. The organization i.e., government can only be as effective and trustworthy as the person working in it. The government on a holistic posture can only be efficient and effective as the sum of its parts.