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Information and Communication Technologies

Online outsourcing is creating opportunities for job seekers and job creators

Toks Fayomi's picture
Meet  Joan, a 24-year-old online outsourcing entrepreneur in Kenya. Joan started working online when she was 21 and still in university. Today, she has her own business, employs five people and earns approximately US$800 per month after paying her staff.
 
Joan and many others are profiled in a new study on online outsourcing (OO), entitled “Leveraging the Global Opportunity in Online Outsourcing,” which will be published in late March 2015.

The study, developed by the World Bank in partnership with the Rockefeller Foundation’s Digital Jobs Africa Initiative, is the first publication to summarize and analyze global experiences in OO. It provides a better understanding of OO’s potential impact on human capital and employment, as well as explores possible ways that governments can improve their competitiveness in the OO market. The study includes case studies from Nigeria and Kenya, and an online toolkit to assess country competitiveness.

What we'll be doing at Barcelona's Mobile World Congress

Doyle Gallegos's picture
For a week every year, Barcelona, Spain becomes the mobile capital of the world as thousands from around the world convene in the city for the Mobile World Congress (MWC). In 2014, 85,000 participants attended the MWC, including more than 1,800 exhibitors, 4,500 industry CEOs, 139 government delegations and 22 international institutions).
 
The World Bank is sending an information and communications technology (ICT) team, led by Senior Director Pierre Guislain. While there, we will immerse ourselves in the latest research, trends and conversations about mobile communications. Our activities, discussions and investigations are being led by our quest for “Broadband Access for All,” which is one of our Global Practice’s strategic areas – as well as the primary theme for this year’s MWC. We believe that connectivity equals opportunity, and are working with clients and countries around the world to close the digital divide.
 
We focus on technical assistance, infrastructure, partnerships and policy solutions to help ensure that broadband Internet is not only accessible, but also affordable for all. Our Senior Director’s speech and panel discussion at next week’s meetings is titled “Elements and Enablers of Mobile Affordability: What is required to achieve affordable access to mobile broadband for everyone?”
 
One of the MWC’s key elements, and one of particular interest to our ICT team, is the Ministerial Program. This is a forum for government and telecommunications regulators and representatives to debate current problems, learn from emerging trends and engage with international organizations and operators.  We will be holding bilateral meetings with government ministers, industry stakeholders, potential donors and others to discuss real-life projects, ongoing challenges and solutions, and collaboration opportunities.

Keeping momentum toward India's digital future

Deepak Bhatia's picture
The Government of India has recently announced the Digital India program, which aims to transform the country into a digitally empowered society and knowledge economy. In addition, the Government has an ambitious plan to upgrade 100 cities into Smart Cities by 2014, and the Swachh Bharata Abhiyan national initiative is focusing on a green and clean India by 2019.

The emphasis of all these programs is on leveraging the innovative potential of ICT, mobile and new media Technologies to achieve these visionary activities. In addition, the Neeti Ayog (Erstwhile Planning Commission) is working on a framework to set up a state-of-the-art data mining center and develop ICT tools that can help make use of Open Data for national planning purposes.

Teams from World Bank’s Transport & ICT and Urban Development teams are closely partnering with the Government of India (both at the federal and state levels) to help achieve these goals. The World Bank plans to be the key knowledge partner in both the Smart Cities project and the Open Data initiative. Bank specialists have been actively supporting these activities through knowledge events and workshops that are focused on sharing global best practices and technology trends.

Towards a world that counts: an ID for every woman and every child

Mariana Dahan's picture

This week, the World Bank is hosting the Data2X and the Gender Data Revolution event to draw attention to some of the most disturbing issues in development. Too many people are still uncounted. Too much data is out of date, unreliable or simply not available. Too many people are not able to access and use the data they need to make informed decisions and hold others accountable.

Lack of data on women and girls has hindered efforts to advance gender equality and design evidence-based policies that can lift the multiple constraints holding them back – and shed light on many aspects of their work, health, economic status, financial inclusion, ownership of and control of assets, access to services, voice, and agency. In many countries, particularly in the developing world, these data simply do not exist.

Created by former U.S. Secretary of State Hillary Clinton,Data2X is an exciting initiative that aims to build new partnerships to improve data collection and demonstrate how better data on the status of women and girls can guide policy, leverage investments and inform global development priorities.

All over the world, women are denied basic services and protection of their rights because of deficient civil registration and national identification (ID) systems. Lacking records of their birth and civil status, they are excluded from health coverage, schooling, social protection programs, and humanitarian response in emergencies and conflicts.

On the road to Open Data: glimpses of the discourse in India

Isha Parihar's picture

Recently I attended an India Open Data Community meeting organised by the World Bank in New Delhi that brought together government officials, academics, corporates, developers and a few development sector professionals to discuss social and economic Open Data opportunities in India and the emerging partnerships forming around them. 

Organized at the highly regarded Indian Institute of Technology, the meeting was focused on three key areas; experiences of institutions using open data around the world, how organisations need to prepare to tap into the growing potential of Open Data, and how to build and strengthen the community of data users and providers. The aim was to help assess the challenges and opportunities for extracting and using open government data in India, and to then communicate these at a subsequent National Conference on Open Data and Open API. 
 
India – Open Data opportunity
One of the key speakers at the meeting was Professor Jeanne Holm, a senior Open Data consultant at the World Bank and former evangelist for Data.gov in the US. In a brief presentation, she summarized the key reasons for governments’ willingness to open their data. These include improved internal efficiency and effectiveness, transparency, innovation, economic growth and better communication with citizens and other stakeholders.

She highlighted some key observations about the opportunities for Open Data in India: the availability of a vast resource of data; a stable, open source platform for open government data; rich technological expertise and knowledge; and opportunities to design specific data sciences programmes in educational institutions. A rapidly growing community of open data enthusiasts in India, DataMeet, is also shaping the discourse on data and its civic uses and exploring engagement opportunities with a wide spectrum of Open Data users.

The criterion problem: Measuring the legal identity target in the post-2015 agenda

Mariana Dahan's picture
 Legal identity credentials are essential for social protection
and full participation in societies and economies.

​The proposed Sustainable Development Goals (SDG) target #16.9 puts the spotlight on the role of identification in development:
 
“By 2030 provide legal identity for all, including birth registration.”

In our earlier research, we’ve explored how achieving this goal can facilitate the realization of many other SDG targets.  The recognition of legal identity – together with its associated rights – is becoming a priority for governments around the world. But how should progress towards this goal be measured? 

The SDG process is led by United Nations (UN) member states with broad participation from other stakeholders. Currently, an inter-agency group is establishing the list of quantitative indicators for monitoring progress towards the SDG goals. The final list of core indicators, developed using specific criteria, is not intended to be prescriptive, but rather to take into account the country setting and the views of stakeholders in preparing country-level reports.

Several criteria are guiding this effort to determine which core indicators should be retained: they should be relevant, methodologically sound, measurable and easy to understand and communicate. Both the World Bank and the Center for Global Development have been contributing to the discussions on the core indicators to measure progress on SDG goals. 

Negawatt Challenge tackles urban energy efficiency

Anna Lerner's picture
The challenge gets underway at Nairobi's
iHub. Photo: Anna Lerner/World Bank
The Negawatt Challenge is is an open-innovation competition that will leverage a variety of cities’ rich ecosystems of innovative entrepreneurs and technology hubs to surface software, hardware and new business solutions. Together, these components – and the innovators themselves – are capable of transforming these cities into more sustainable places.
 
Nairobi (Kenya), Rio de Janeiro (Brazil), Accra (Ghana), and Dar es Salaam (Tanzania) are participating in this year’s competition.
 
Cities are the engines of growth
People congregate in cities to share ideas, create businesses and build better lives. Urban centers have always been the hearts of economies, driving growth and creating jobs. But cities also strain under the burden, their transport and utility arteries often overloaded with the pressure of supporting rapid urbanization and development. While only around 30 percent of Kenyans have access to electricity, around 60 percent of all electricity is consumed in the country’s capital, Nairobi.
 
As a result, access to energy can be both costly and unreliable. In many fast-growing cities, the demand for energy outstrips both total supply and the capacity of the grid to deliver that energy to businesses and households. Blackouts are a typical result and they are costly and dangerous. Energy generation is also often very inefficient. As such, energy efficiency holds a big opportunity for reducing wasted energy resources, freeing up financial resources for private and public actors, and reducing the carbon footprints of the mentioned cities.

Azerbaijan's broadband at a crossroads

Natalija Gelvanovska's picture
View of Baku, Azerbaijan. Photo: David Davidson/flickr

Geographically and historically, Azerbaijan has often been at the crossroads: of trade routes, cultures, and influences. From a telecom policymaking standpoint, the country is currently at another important crossroad - this time having to choose from available regulatory approaches designed to pave the way for the high-speed broadband roll-out across the country.
 
Which regulatory framework is best to follow? Which country experience is closest to the needs of the Azerbaijani population and could provide for not only rapid but, more importantly, self-sustaining broadband market development?

Over the last year I had a chance to analyze the Azerbaijani broadband market, with my objective being the formulation of advice on the best way to stimulate the broadband market growth. In this blog I would like to briefly outline two relevant models of fixed broadband market development, either of which, from a quick glance, could be considered appealing for Azerbaijan because of a positive market growth trajectory and low consumer prices (the full analysis will be published soon). The models I am referring to are competition-led and government-led market development approaches, in the analysis they are represented by experiences of two oil-exporting economies, similar to Azerbaijan - Norway and Qatar.
​  

Means versus ends: Deconstructing the Sustainable Development Goals and the role of identification

Mariana Dahan's picture
The post-2015 development agenda is being shaped as we speak. The United Nations recently released a report that synthesizes the full range of inputs received from various stakeholders. These inputs, among which the ones from the World Bank Group, are a substantive contribution to the intergovernmental negotiations in the lead up to the September 2015 Summit that will officially launch the new Sustainable Development Goals (SDGs) agenda.

But today, with 17 goals and 169 targets, the SDGs are a big mouthful for the global development community to chew on, let alone to digest. Some see a risk that they will be simply unimplementable.

However, the problem becomes a little more manageable if we reflect on the means towards the goals. Not all of the goals are unrelated. Measures towards some targets can open up new ways to achieve others. 

Consider, for example, target 16.9: By 2030, provide legal identity for all, including birth registration. These are actually two different, though related, targets as explained in the recent working paper by the Center for Global Development. Regardless the modalities to achieve it, the recognition of legal identity – together with its associated rights – is becoming a priority for governments around the world. Although there is no one model for providing legal identity, this SDG would urge states to ensure that all have free or low-cost access to widely accepted, robust identity credentials.[1]

With legal identity – including name, nationality and recognized family relationships – one of the basic human rights set out in the Declaration of Human Rights and the Convention on the Rights of the Child can be achieved and target 16.9 can stand on its own merits.

Building smarter cities

Arturo Muente-Kunigami's picture

For the first time in history, more than half of the world’s population lives in cities. Over 90 percent of urban growth is occurring in the developing world, adding an estimated 70 million new residents to urban areas each year. Demand for services in urban areas is therefore increasing exponentially, and the capacity of local governments to manage this demand is challenged.

Moreover, even though private sector has been successful in leveraging technology to improve service delivery and efficiency, governments have failed to fully embrace the benefits that these innovations bring. There is a growing need for governments to be able to deliver more services in a more efficient and effective way with limited resources. Cities need to innovate and create new tools and approaches.

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