Last March, I received an email from a blind user of the World Bank website:
“I am writing to express my serious concern about the inaccessibility of the World Bank Web site. The information is clearly a valuable resource for individuals, agencies, institutions, and the list goes on and on, but the information is only as good if it is accessible! … The World Bank site is filled with incredibly useful information, but the site is written without attention to making sure the information is accessible to EVERYONE!”
The user went on to cite specific problems that his screen reader encountered on the World Bank site. Last Friday was World Disability Day, and I wanted to share with you the World Bank’s plan to introduce accessibility best practices onto the website.