“In diplomacy, national interests set the stage, but human emotions determine the script. The longer the negotiations take, the more sympathy, love, rancor, jealousy and exasperation come into play. It’s the one profession that robots are least likely to take over.” (FT 20 June/21 June 2015, “Months of Greek debt talks yield bad blood but no deal”).
In other words, if your job involves understanding and working with, and through, human emotions, then it is reasonably safe from the growing imperialism of robots. When I read that, I chuckled. Then the thought hit me: if that is the yardstick maybe the business I am in – the business of aligning stakeholders, winning friends and influencing people – is also one that robots are least likely to take over. Let me explain.