The third Disruptive Debate in the Future of Government series featured four participants from East, South and West Africa, who discussed the challenges of service delivery. The conversation…

Alasdair Fraser, Donna Andrews, Tim Williamson |

We face a crisis of citizen trust in governance today. Prior to the pandemic, citizens trust in governments had already plummeted to an all-time low, according to the Edelman Barometer. In far too…

Sanjay Pradhan |

Public infrastructure has a significant role in helping countries achieve development goals. However, corruption in this sector has a particularly negative impact for developing countries.

Ian Hawkesworth |

Rwanda’s reform efforts have allowed for an efficient, effective and transparent public procurement system, comparable to international good practices and to advanced economies of the world.

Uwingeneye Joyeuse, Nagaraju Duthaluri, Mulugeta Dinka, Devesh Mishra |

Public procurement can be used as a public administration tool not only to purchase the needed goods and services, but also, and in a more broader angle, as a vehicle for poverty alleviation and…

Nazaneen Ismail Ali |

This blog post is part of a series for the 'Bureaucracy Lab', a World Bank initiative to better understand the world's public officials and explores a range of approaches to…

Daniel Rogger |

Almost daily, headlines in the world’s leading newspapers are full of examples of public sector failures: public money is mismanaged or outright misused; civil servants are not motivated or are…

Jana Kunicova |

Entering data. Photo: World Bank In the fiscal transparency arena, people often hear two conflicting claims. First, governments complain that few people take advantage of fiscal information that…

Paolo de Renzio, Massimo Mastruzzi |

While 85 percent of participating OGP countries have digitized their public records, only 16 percent are storing them in secure, professionally managed digital repositories. On April 22 and April…

Anne Thurston, Victoria L. Lemieux |