Almost daily, headlines in the world’s leading newspapers are full of examples of public sector failures: public money is mismanaged or outright misused; civil servants are not motivated or are…

Jana Kunicova |

While 85 percent of participating OGP countries have digitized their public records, only 16 percent are storing them in secure, professionally managed digital repositories. On April 22 and April…

Anne Thurston, Victoria L. Lemieux |

YouTube: not just a source of endless entertainment. YouTube is a source of endless entertainment. It also has more meaningful content, such as video recordings of meetings between then deputy…

Jim Brumby |

Photo: Simone D. McCourtie / World Bank In late June, we sent two of our bravest colleagues, Marta and Marcelo, on a daring mission into the Tundra, close to the Arctic Circle. Even though the…

Arturo Herrera Gutierrez, Courtney Price Ivins, Marcelo Buitron |

In May 2015, I was a panel speaker at the 2nd World Bank – International Ombudsman Institute Roundtable on the role of ombudsman institutions (OIs) in promoting citizen-centric governance and…

Danang Girindrawardana |