Also available in: Español Photo: Andy Shuai Liu/World Bank Invented over a century ago for exploring mountainous regions, aerial cable cars have recently made an appearance in several big cities…

Leonardo Canon Rubiano, Wenyu Jia, Georges Darido |

Increasing the number of jobs publicly listed, enabling public and private institutions to better connect workers to jobs will not likely solve the jobs problem in developing countries. (Photo: …

Jacqueline Mazza |

Rapid progress in digital technology, behavioral economics, evaluation methods, and the connectivity of youth in the developing world generates a stream of real-time insights and opportunities in…

Namita Datta, Jose Manuel Romero |

Video: Land ownership for women prevents fears of uncertainty Around the world, [[tweetable]]rural women are a major provider of food and food security.[[/tweetable]] The Food and Agriculture…

Victoria Stanley |

We are approaching the end of year two of implementing the Sustainable Development Goals (SDGs). In September 2015, global leaders from 193 countries set a 15-year deadline – by the year 2030 – to…

Mahmoud Mohieldin, Ede Ijjasz-Vasquez |

[[tweetable]]When it comes to responding to disasters, time is of the essence.[[/tweetable]] Help needs to come immediately to save lives; recovery and reconstruction have to start swiftly to…

Zuzana Stanton-Geddes, Jolanta Kryspin-Watson |

Women in Panama participated in activities supported by the capacity building program. Photo credit: World Bank   This year’s UN Permanent Forum on Indigenous Issues, which kicked off last week in…

Kennan Rapp |

版本: English     “引入自动化客户管理系统后,我们在自己的脖颈上套了一根绳索。现在,我们充满责任感!”内罗毕公共供水和污水处理公司一名管理者的这一反思,简明扼要地体现了MajiVoice系统的影响。该数字化系统可记录客户投诉,使管理者能够将问题派给具体人员负责处理,跟踪问题解决情况,通过手机短信将问题解决结果反馈给客户。因此,投诉解决率翻了一番,投诉解决时间缩短了90%。…

Zahid Hasnain |

También disponible en: English     “Al poner en práctica un sistema automatizado de gestión de los clientes, nos pusimos una soga al cuello. ¡Ahora tenemos que rendir cuentas!”. Esta es la…

Zahid Hasnain |

Cada día en todo el mundo, millones de personas se movilizan en microbuses. En muchas ciudades, la mayor parte de los viajes urbanos se realiza mediante este servicio de transporte, especialmente…

Shomik Mehndiratta, Camila Rodriguez |