Sustained investment in digital services can be crucial for preparedness and resilience to shocks like a pandemic.

Silvana Kostenbaum, Cem Dener |

The COVID-19 pandemic has created unprecedented challenges to government treasury departments in many countries. The response approach requires open and new agile ways of thinking.

Ed Olowo-Okere |

136 countries have implemented some form of home based work for public sector employees. As the COVID-19 crisis continues to evolve, public administrations must enact immediate measures to help…

Patricia Paskov |

The World Bank’s Social Development Global Practice is working on initiatives utilizing technology to empower citizens.

Gernot Brodnig, Elaine Chee, Ashutosh Raina, Zoë True, Aly Rahim |

Open source software can help improve government efficiency and transparency while speeding up innovation in the public sector. GovTech nations, such as Singapore, are using open source solutions…

Lesly Goh, Kai Kaiser, Nataliya Langburd Wright |

Government digital services are particularly prone to bad UX design - with users in some cases preferring to interact with government in-person rather than having to go through even more…

Tiago Carneiro Peixoto, Kai Kaiser, Huong Thi Lan Tran |

Both governments and development partners need to start thinking proactively about the upsides and downsides of digital data assets.

Jim Brumby, Kai Kaiser |

This blog is part 2 of a blog series. This blog aims to contribute to an on-going conversation as to how a set of converging cloud, AI, and satellite and aerial imaging technologies can be…

Kai Kaiser, Caleb Robinson, Bistra Dilkina, Dan Morris, Nebojsa Jojic, Huong Thi Lan Tran |

This blog is part 1 of a blog series. This blog aims to contribute to an on-going conversation as to how a set of converging cloud, AI, and satellite and aerial imaging technologies can be…

Kai Kaiser, Caleb Robinson, Bistra Dilkina, Dan Morris, Nebojsa Jojic, Huong Thi Lan Tran |

Rosie the robot was built to analyze the public expenses of Brazil’s congress members and empower citizen demands for social accountability. Read to learn what factors contributed to Rosie's…

Yasodara Cordova, Eduardo Vicente Gonçalves |