ID systems can be an important tool for sustainable development by providing legal identity for all.

Toni Joe Lebbos, Julia Clark, Clifton Cortez |

Getting a driving license (DL) in Kenya these days is like a walk in the park. After booking a driving test online and passing the test at one of the driving test centers across the country, the…

Josphat Sasia |

On this World Information Society Day, Georgia has embarked on an important journey to bring more of its citizens online. The Government’s Open Net program, which seeks to connect about 1,000…

Siddhartha Raja, Himmat Singh Sandhu |

By putting people at the center, Lesotho’s Department of National ID and Civil Registry (NICR) in the Ministry of Home Affairs is laying a solid foundation for a simpler, more efficient government…

Rachel Ort, Tumelo Raboletsi |

A recently launched GovTech report highlights ten key lessons from twenty-five years of implementing GovTech and digital government projects to prevent social engineering ploys.

Kimberly Johns |

Creating an inclusive ID system requires a comprehensive, whole-of-system approach to overcome barriers to ID enrollment and use for persons with disabilities.

Charlotte McClain-Nhlapo, Vyjayanti T Desai |

The social and economic footprint of the COVID-19 pandemic has put enormous pressure on decision-makers to respond quickly and efficiently. We highlight three specific examples that can help…

Emcet O. Tas, Najaf Zahra |

Through the money they send home, migrant workers play a substantial role in the economy of Pacific Island countries like Tonga. But cumbersome and time-intensive visa procedures often get in the…

Raunak Mittal, Kay Atanda |

As South Asian countries intensify the fight against COVID-19, it is imperative that social protection programs, including cash transfers, food vouchers, unemployment benefits, pensions, wage…

Lynne Sherburne-Benz, Stefano Paternostro, Zaineb Majoka |

Although fully 96 percent of households and 83 percent of small and medium enterprises (SMEs) have internet connectivity in Armenia, some surprising gaps remain in how people use this access.

Siddhartha Raja, Gohar Malumyan |