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Information and Communication Technologies

Speak up, citizens of La Paz! Barrios de Verdad is listening

Zoe Elena Trohanis's picture
Also available in: Spanish
 
Residents in La Paz use mobile phones to practice submitting feedback to their municipal government via the Barrio Digital tool.
Residents in La Paz use mobile phones to practice submitting feedback to their municipal government
via the Barrio Digital tool. (Photo: Barrios de Verdad team)
Information and communication technology (ICT) has expanded the frontiers of connectivity and communication. Nowadays, we don’t think twice before ordering an Uber or using Open 311 to report an issue to our municipality. In the developing world, the impact has been even greater. For example, in Latin America and the Caribbean, cellphone coverage increased from about 12 subscriptions per 100 people in 2000 to over 114 in 2014, and local governments are getting creative in using this technology to reach out to and engage with their citizens.

The city of La Paz in Bolivia is piloting a new tool called Barrio Digital—or Digital Neighborhood—to communicate more effectively and efficiently with citizens living in areas that fall within Barrios de Verdad, or PBCV, an urban upgrading program that provides better services and living conditions to people in poor neighborhoods.

The goals of Barrio Digital are to:
  1. Increase citizen participation for evidence-based decision-making,
  2. Reduce the cost of submitting a claim and shorten the amount of time it takes for the municipality to respond, and
  3. Strengthen the technical skills and capacity within the municipality to use ICT tools for citizen engagement. 

Retrofitting: A housing policy that saves lives

Luis Triveno's picture
Building earthquake-resistant housing in Peru. Photo: USAID/OFDA, Auriana Koutnik/Flickr
When a hurricane, earthquake or other natural disaster strikes a poor country, families too often suffer a double tragedy: the loss of loved ones and their most valuable (and sometimes only) asset, their home. In the aftermath of the 7.0 magnitude earthquake in Haiti in 2010, which killed more than 260,000 people, 70% of asset losses were related to housing. Ecuador faces billions of dollars in reconstruction costs from last April’s 7.8 earthquake, which killed 900 and injured almost 28,000. If Peru were hit by an 8.0-degree earthquake, an estimated 80% of potential economic losses would involve housing.
 
And while nature’s fury does not distinguish between urban and rural areas, a large majority of disaster losses are concentrated in cities, where they disproportionately affect the poor. This creates a great challenge for low and middle-income countries.  In Latin America and the Caribbean, 200 million people—1/3 of the population—live in informal settlements, where most dwellings don’t comply with construction codes and home insurance is non-existent. Perhaps unsurprisingly, LAC’s informal districts also account for the majority of disaster-related deaths in the region.
 

Five ways to increase citizen participation in local waste services

Silpa Kaza's picture
ICT services offered by I Got Garbage in Bangalore
Web platforms, apps, and citizen surveys are changing how solid waste management services are conducted globally and showing that waste infrastructure alone is simply not enough. These interactive platforms provide incentives, quantify actions, and increase pressure on service providers, and thereby improve waste management with greater citizen engagement.
 
The World Bank recently hosted five individuals representing organizations and projects that use information and communications technology (ICT) to engage citizens with local waste services. Their varied approaches reveal incentive models that effectively lead to strategic behavior change.

Using GIS to Manage the Urban Ecosystem

Henry Jewell's picture

Growing up on a farm meant I spent very little time in cities. I felt more at home when surrounded by green than grey. As a kid, I saw cities as noisy, bright, busy and quite frankly, confusing. I always thought to myself why would anyone want to live in them? However, when I grew up, I moved to a city to take advantage of the opportunities it provided. I am not alone. More than 50 percent of the world’s population lives in cities and this number will rise. Cities are hubs of productivity, innovation and vast human capital; but once you live in them you begin to see that they are like any other ecosystem: complex and fragile, whose balance can be easily disturbed. With many cities rapidly growing and evolving, how do you manage this increasing complexity without destroying the ecosystem?

GIS Image.  Source - University of Texas at DallasGeographical Information System (GIS) techniques have proven successful in mapping, analyzing and managing natural ecosystems. It is now time to make use of the same technology to manage, model and design our expanding global system of cities. GIS consists of a proven set of tools that can provide information to leaders at the local and national level to facilitate evidence-driven decision making. It allows us to move beyond 2D paper maps and incorporate everything that lies below, above and around a city to create a 3D digital representation of the city’s ecosystem. By integrating this information into the planning process, it will hopefully lead to harmonized planning across sectors. For example, integrated transport and land use planning and development will allow for economic, social and environmental benefits. More sectors can then be incorporated, with this integration not only happening within the city limits but including the urban periphery, where a lot of urban expansion is currently occurring. This holistic view will allow planners to make cities more livable.

Unlocking Global Environmental Intelligence Through The Cloud

Robert Bernard's picture

The climate, energy and resource challenges facing the planet are daunting. The world’s population continues to grow rapidly, and the majority of people now live in cities. While cities are projected to be home to nearly 70% of our population by 2050, this won’t happen unless society drives significant efficiency gains in all aspects of resource use. Leveraging information will lie at the heart of optimizing resource use.

While projections for city growth are common, we need ask ourselves a simple question -- how much longer will cities be able to service increasing demands for energy, transportation, water, and food without a wholesale transition in the way resources are managed? If we are going to accommodate billions of new urbanites, they will need energy for lights, for heating, for cooling; energy for transportation, housing and emergency services; energy for water systems and sanitation.

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