Ibtissam is in charge of communications and civil society outreach in the World Bank country office in Rabat. She has led various communication campaigns in support of World Bank operations in the country and has been involved in various CSO-related initiatives. Prior to her position at the World Bank, she was an International Press Attachée for various large-scale events in Morocco, namely the Earth Day 40th anniversary celebration in Rabat in 2010, as part of a broader environment initiative led by His Majesty the King Mohammed VI. Ibtissam helped lead a national and international campaign to promote the event, especially in Washington DC and among leading environment lobbies in the US. She also collaborated in outreach campaigns and was in charge of international Medias for major cultural events in Morocco (Gnaoua and World Music Festival in Essaouira, Mawazine Festival in Rabat and the Casablanca music Festival). She also worked in the Press and communication Department of the French Embassy in Rabat and in a USAID-supported project in the justice sector. Ibtissam holds a Master's degree in Communication and Culture from the University of Málaga (Spain) and a Bachelor degree in Translation and Interpretation with a specialty in International Affairs from the Institut Supérieur d'Interprétation et de Traduction (Paris - Institut Catholique). She speaks fluently Arabic, French, English and Spanish and has an intermediate level in Portuguese.