Saudi Arabia's experience with the COVID-19 pandemic shows that it takes time to build the right enabling environment. Discover Saudi Arabia's digital government services, Seha Virtual…

Samia Melhem, Anila Graupp, Fatimah Alotaibi |

At the border between India and Bangladesh, a new digital platform is helping authorities process trucks faster and make trade more efficient—an important and encouraging first step toward…

Shruti Vijayakumar, Mitali Nikore |

Mobile technologies offer vast development opportunities for governments. Many of these opportunities are not fully realized in most client countries, while various implementations already…

Khuram Farooq, Peter Kustor, Gerhard Embacher-Köhle, Daniel Medimorec |

Mobile phones are helping more and more people connect to the jobs, business opportunities, and services they need to escape poverty. Active broadband subscriptions are increasing fast in all…

Khuram Farooq, Peter Kustor, Gerhard Embacher-Köhle, Daniel Medimorec |

When it comes to digital skills and careers, women lag behind men across the world. As governments implement GovTech solutions, care should be taken to remove gender biases.

Kimberly Johns, João Ricardo Vasconcelos, Navroop Sahdev, Satya Brata Das, Sangita Gazi |

The World Bank and Singapore are working to build a strong global GovTech community to share knowledge for the common good. The Digital Government Exchange (DGX) event in Singapore once again…

Cheow Hoe Chan, João Ricardo Vasconcelos |

The pandemic exposed the weaknesses in Indonesia’s service delivery system. There is a pressing need to adopt digital technology and modernize the public sector for a more inclusive and resilient…

Utz Pape, Freida Siregar, Erwin Ariadharma, Putu Sanjiwacika Wibisana |

Governments are finding themselves at an important inflection point with overlapping crises. The World Bank’s Future of Government report uses this moment as a call for action and includes some…

Sara Ahmed |

eGovFrame integrates all of the government’s information systems, eliminating duplication, lowering costs and increasing efficiency, while innovating, improving, and encouraging open collaboration…

Jin-Won Choi, Youngseok Kim |

IMPACT is a state-of-the-art information system championed by the Central Inspection Bureau (CIB). Initially created to digitalize the government’s audit exercise, the platform provides CIB…

Sherin Varkey, Abdallah Jabbour, Haneen Sayed, Hiya Mahmassani, Ronald Gomez-Suarez |