Samia Melhem is the Global Lead on Digital Capabilities at the World Bank Group. Her responsibilities include investment operations in digital platforms & services as well as thought leadership on digital development. She currently leads several digital government operations, leveraging disruptive technologies to improve delivery of public services, in education, health, and social protection. She is also currently leading research on digital resilience and digital responses to COVID-19 for public service delivery. During her career at the WBG, Samia led projects in East and Central Europe, Asia, Middle East and Africa. She led research on Telecoms Policy and Regulation, Digital government, electronic procurement, cloud computing, Innovation & Entrepreneurship, Open data, Private Public Partnerships, and gender inclusion; in collaboration with a range of global partners such as UN, ITU, OECD, WEF, as well as Academic think tanks. She holds degrees in Electrical Engineering (BS), Computer Sciences (MS), and Finance (MBA), as well as various accreditations in project management, leadership, and disruptive technologies.