Published on Jobs and Development

Using “Deliverology” to Create Jobs, Boost Growth, and Promote Inclusion – Part 1

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Charles Sabel is ​a Professor of Law and Social Science at Columbia Law School.

Over the past decade, developed and developing countries alike have been experimenting with a new way of delivering government services called “deliverology.” This approach facilitates collaboration among people – both inside and outside of government – who normally don’t have to collaborate. Plus it convinces them to do so on a goal that isn’t precisely defined in advance. The JKP recently spoke with an expert on the topic – Charles Sabel, Maurice T. Moore Professor of Law and Social Science, Columbia Law School – to get a sense of how these units are evolving in practice to support economic and development goals.

 Farmer harvesting soybeans, Argentina. Photo: 08-30-10 © JMichl

In Part 1 of this series, Sabel contends that advanced countries (like the United States (Maryland) and the United Kingdom) are experimenting with these units mostly to promote inclusion through better social services rather than job creation per se. However, developing countries (like Argentina, Brazil, and Malaysia) tend to target growth and job creation, including by supporting new industries – such as precision agriculture, which demands the same kind of skills and continuous monitoring that is typically associated with advanced manufacturing. In fact, he suggests that “agriculture is the new industry.”

This post was first published on the Jobs Knowledge Platform.


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