The social media guru Clay Shirky gave a talk earlier this month at the TED@State conference. (Shirky came to the World Bank just over a year ago and had some sage advice for the development community that is still worth heeding.) According to Shirky, we're witnessing "the largest increase in expressive capability in human history." I'd say he's onto something here, and institutions that don't figure this out are going to get left behind.
(Hat tip: Anthony Hecht)
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