The curious idea of physiognomy and a question for Kiva

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The Economist discusses new research that revives the curious idea of physiognomy - the notion that people's characters are revealed in their faces. In short, researchers found that the perceived trustworthiness of someone's face correlated with his or her credit history. The Economist (and the researchers) seem to make the classic mistake of assuming correlation is causation. From the original paper:

Our results suggest that people’s appearance conveys important information about their willingness to meet their obligations.

What if the problem is not that people with untrustworthy faces are less willing to pay back their debts, but rather that since they suffer from low trust, they are less able to pay back their loans (even though they are as willing to pay as the next person?) If a person is perceived as untrustworthy, he'll probably have more trouble getting a job or building up social networks that could help support him in difficult times. If this is true, the cause would be people's (collectively irrational but individually rational) perceptions, and the consequence would be default.

All of this leads me to a question about Kiva and peer-to-peer lending in general: Is it right to include pictures of loan applicants on these websites?     


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Sanjay Sarathy
I loan on Kiva, and can safely say that a person's physiognomy has less to do with my decision than his/her business, the quality of the MFI in question and my geographical biases. A more interesting question for Kiva is whether the MFI picks the borrowers based on the issue you raised, even before they get on Kiva's website.

I loan on Kiva, and can safely say that a person's physiognomy has less to do with my decision than his/her business, the quality of the MFI in question and my geographical biases. A more interesting question for Kiva is whether the MFI picks the borrowers based on the issue you raised, even before they get on Kiva's website.

Wayan @ OLPC News
The cynic in me says that borrowers get listed on Kiva based on the perceived draw they'll have on first world donors. By Kiva's own metric, the people who get funded the most are asking for healthcare loans, not business loans. Heartstrings pay every time.

The cynic in me says that borrowers get listed on Kiva based on the perceived draw they'll have on first world donors. By Kiva's own metric, the people who get funded the most are asking for healthcare loans, not business loans. Heartstrings pay every time.

Karsten
Everything at Kiva starts with trust in the people who ask for a loan. That may not be easy in a world where the media machinery shows you everyday you should be aware of traps and you're considered messed up if you trust in other people ... and is continuously stoking your fears of losing something. Kiva is charity. Kiva is giving someone a chance - not the guarantee - to improve his life. I'm self employed and my success depends on my customers' trust too. That's what I keep in mind, when I click on the "Lend 25$" button.

Everything at Kiva starts with trust in the people who ask for a loan. That may not be easy in a world where the media machinery shows you everyday you should be aware of traps and you're considered messed up if you trust in other people ... and is continuously stoking your fears of losing something. Kiva is charity. Kiva is giving someone a chance - not the guarantee - to improve his life. I'm...

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Sierra Visher
I am a Kiva Fellow working with Kiva's partner, Emprender, in Bolivia. This means that in many cases I am taking the pictures of the borrowers on the website, and helping to teach the loan officers how to do it in my absence. I often think about the way that these photos not only attract funds, but how the represent an entire country- and the face of poverty. It's a huge responsibility to both give an accurate picture, but to dignify the borrower. From my experience, which is in no way quantifiable, what works is whether the person appears approachable. Meaning, could a potential lender actually talk to this person? It doesn't have much to do with trustworthiness (this is particularly true since many Kiva lenders are indifferent to receiving repayments and never plan to withdraw their repaid loan) That being said, the act of taking a picture in many countries is a serious thing and you are unlikely to get a relaxed, smiling picture. I worry that this affects lending habits more than other physiognomy.

I am a Kiva Fellow working with Kiva's partner, Emprender, in Bolivia. This means that in many cases I am taking the pictures of the borrowers on the website, and helping to teach the loan officers how to do it in my absence. I often think about the way that these photos not only attract funds, but how the represent an entire country- and the face of poverty. It's a huge responsibility to both...

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