Senior public sector specialist and senior member of the World Bank's Global GovTech Unit. More than 28 years of experience in business process improvement, information and communication technologies (ICT), public sector modernization, and digital transformation (DT). Master in Business Administration, Bachelor in Informatics and Computer Science, Specialist in Tax Administration, Public Management, and Change Management.
Core member of the GovTech Maturity Index (GTMI) and the Global Solutions Group for Domestic Resource Mobilization and Public Administration of the World Bank. Co-author of ICT methodologies and interactive tools for the assessment of Infrastructure Needs, Automation, Information Security, and Core Government Systems.
Former international consultant for different international organizations such as the Inter-American Development Bank, the Inter-American Center of Tax Administrations, United Nations and National Director of Tax Modernization in Bolivia.
Leader in successful projects of digitalization, transformation, and technological modernization in public administration for several regions/countries (Panama, Dominican Republic, Costa Rica, Paraguay, Bolivia, Colombia, Croatia, Moldova, Montenegro, Nicaragua, Trinidad and Tobago, Suriname, St. Vincent and the Grenadines, Pakistan, Afghanistan, Bangladesh, Poland, Uganda, Ghana, Vietnam, Cameroon, and Georgia among others).