Chiara Casanova is a Knowledge Management and Communications Specialist in the World Bank's Governance and Institution Building Unit at the Development Impact Group (DIME). She leads the strategic dissemination of initiatives such as the Bureaucracy Lab, promoting knowledge sharing and research on governance and public administration. Chiara also supports DIME Analytics, shaping the communication strategy for its resources, courses, and various offerings ensuring their impactful delivery to development impact research professionals.